Nicole Glane Collamat

NICOLE GLANE COLLAMAT VIRTUAL ASSISTANT PROFESSIONAL SUMMARY PROFESSIONAL EXPERIENCE Meticulous Virtual Assistant wellversed in providing quality administrative and customer service support through efficient remote office management and strong research skills, consistently meeting deadlines and processing information accurately Market Research Interviewer SKILLS AND EXPERTISE Professional email handling and inbox optimization Calendar & meeting scheduling. Research, data collection, and Dynata Processed 300+ customer records weekly with 98% accuracy using CRM tools Produced daily progress reports, boosting decision speed by 15%. Maintained full data-privacy compliance and improved response rates by 20% through professional, empathetic engagement Quickly adapted to updated interview protocols and technology changes CONTACT accurate data entry Responsive customer support. - Advanced Google Workspace - (Drive, Docs, Sheets, Forms, Gmail, Calendar, Slides) www.linkedin.com/in/nicolecoll amat Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Comprehensive day-to-day administrative support LANGUAGES English Tagalog EDUCATION Asian Learning Center Humanities and Social Sciences 2019 – 2021 ADMINISTRATIVE SKILLS PRACTICE Self-Directed Learning & Project Simulations Planned Jan 2025 – Present Created and managed sample Google Calendar for multi-team weekly schedules Maintained mock client records using Google Sheets and HubSpot CRM Developed daily and weekly status reports using Microsoft Word & Excel Simulated email workflows (follow-ups, scheduling, inquiries) using Outlook & Gmail Organized digital file structures in Google Drive using professional admin methods Collaborated on simulated admin projects using Trello and Slack CERTIFICATIONS & ONGOING TRAINING Virtual Assistant Fundamentals – Your Best Virtual Assistants (Sept 2025) Microsoft Office Basics – Microsoft Learn (Sept 2025) CRM Basics – HubSpot Academy (In Progress) Effective Admin Communication – LinkedIn Learning (In Progress) Google Workspace for Admins – Coursera (In Progress) Technical Tools Google Workspace (Docs, Sheets, Calendar, Drive) Microsoft Office Suite (Word, Excel, Outlook) Trello, Slack, Zoom Canva (for design & file formatting) CRM Systems (HubSpot, basic training completed)