Nicole Gildehaus

Nicole Gildehaus Navarre, Fl. |- |-| Professional Summary Dedicated healthcare professional with extensive experience in transplant coordination, patient care, and medication administration. Skilled in managing critical processes, performing quality assurance tasks, and supporting patients and medical teams with compassion and precision. I am currently pursuing an associate’s degree in healthcare management, with a strong foundation in healthcare protocols, donor coordination, and other healthcare responsibilities. Professional Experience MTF Biologics (Remote) Transplant Triage Coordinator November 2021 – Present Manage and prioritize calls from hospitals and agencies, providing expert guidance and support. Efficiently process referrals and organ import offers with detailed documentation. Conduct state donor registry checks and record critical medical information for potential donors. Coordinate outbound communications with medical agencies and patients, adhering to protocol standards. Perform lab data entry and log organ import offers promptly. Assess organ offers suitability for transplantation or research, collaborating with medical professionals for decision-making. Execute quality investigations and assurance tasks, contributing to process improvements and departmental goals. Eric Bayer (Private In-Home Care) – CNA/MEDTECH October 2020 – November 2021 Provided comprehensive assistance in daily living activities and medication administration. Supported patient engagement through cognitive exercises and emotional redirection. Ensured a safe environment for a traumatic brain injury (TBI) patient. Garlena Smith (COPD Patient) – Ft. Walton, FL CNA/MEDTECH October 2019 – September 2020 Administered medications and assisted with breathing treatments. Supported daily routines, grocery shopping, and companionship for a COPD patient. Navarre Gardens Assisted Living – Navarre, FL CNA/MEDTECH April 2018 – October 2021 Collected and reported patient data, including vital signs and symptom changes. Provided comprehensive patient care assistance and medication support. Bay Breeze Nursing Home – Gulf Breeze, FL CNA April 2014 – September 2017 Supported patients with activities of daily living, including active and passive ROM exercises. Accurately recorded patient data and reported changes in health status. Southeast Tissue Alliance – Pensacola, FL Tissue Recovery Coordinator September 2006 – November 2012 Processed and screened tissue donors conducted medical chart reviews, and managed recovery paperwork. Coordinated tissue shipments to various processing centers and conducted quality assurance checks. Northern California Transplant Bank – Redding, CA Tissue Recovery Technician February 2002 – March 2005 Screened potential tissue donors and handled donor processing. Managed inventory and conducted monthly quality assurance audits for the satellite office. Education Florida Institute of Technology – Associates of Arts in Healthcare Management (In Progress) Expected Graduation: 2025 Current GPA: 3.7 Career Academy – Redding, CA Certified Medical Assistant/Phlebotomist August 2001 – February 2002 Graduated top of the class with a GPA of 4.0 Certifications Florida State Certified Nurse’s Assistant License #297888 | Expires 5/2025 Florida State Certified Medication Tech Key Skills Transplant and Donor Coordination Patient Care and Medication Administration Quality Assurance and Process Improvement Effective Communication and Problem Solving Lab Data Entry and Record Maintenance