NICOLE O. FLORES
VIRTUAL ASSISTANT
Uniquely resilient. Built to adapt. Driven to overcome.
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Address
Taft Avenue
Barangay 692, Malate
Metro Manila 1004
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PROFESSIONAL EXPERIENCE
2021
–
2023
PHILIPPINES
Education
Bachelor of Arts in Social
Sciences (Area Studies)
University of the Philippines
Manila
2023 - 2027
Skills & Abilities
Experienced Executive Secretary with a
proven ability in administrative
support, including document
preparation, email correspondence,
file organization, financial monitoring
and liquidation, task scheduling, and
recording minutes of meetings
Proficient in account management
and digital marketing tools including
Facebook Business Suite, Shopee Seller
Center, and Amazon Seller Central
Microsoft Office (Word, Excel,
PowerPoint)
Google Workspace tools (Drive, Docs,
Sheets, Slides)
Proficient in using graphic and video
editing tools
Experienced Usage of Arduino, MySQL,
JavaScript, and Python Programming
Software
Proficient Use of Lego Mindstorms,
LabView, Google Apps Script and MIT
App Inventor Programming Software
Digital Marketing and Content
Creation
Presentation and Communication
Skills
Leadership and Project Management
Critical Thinking and Problem Solving
Language
English
Filipino
www.linkedin.com/in/nicoelflores-work
2024
–
2025
Seller Account Manager
Thrift Realm Business
Managed a private business account through Shopee Seller
Center and Facebook Business Suite, overseeing product listings,
promotions, and store performance
Contributed
to
content
creation,
including
product
conceptualization, photography, video shooting, editing, caption
writing, and scheduling of posts for social media and ecommerce platforms
Handled customer inquiries, concerns, and feedback promptly
to maintain high customer satisfaction and store rating
Monitored and maintained ad campaigns, optimizing Shopee
and Facebook Ads for visibility, reach, and cost-efficiency
Tracked daily orders, inventory levels, and sales performance to
support efficient store operations
Coordinated seasonal sales, flash deals, and promotional
campaigns within the Shopee platform
Maintained product inventory records and monitored stock
replenishment to prevent out-of-stock situations
Part-Time Amazon Specialist Virtual Assistant
Luke and Lulu
Generated and analyzed weekly sales and performance
reports using data from Amazon Seller Central and Google
Sheets to support business decisions
Managed daily, weekly, and monthly seller account health,
ensuring
continuous
compliance
with
Amazon
performance metrics and operational standards
Monitored customer feedback, addressed negative
reviews, and recorded feedback data systematically in a
database to track trends and support service
improvement strategies
Handled and resolved stranded inventory issues, ensuring
inventory accuracy and timely FBA shipments
Collaborated with internal teams for promotional planning,
seasonal campaigns, and inventory replenishment
management
Created and updated Amazon listings, including writing
product descriptions and selecting optimized keywords
AWARDS AND RECOGNITIONS
Microsoft Office Specialist – PowerPoint (2013)
Global and Local Excellence
Robotics Competition Awardee
Represented the Philippines as a Team Captain and won
awards in international robotics competitions held in Turkey,
Hungary, USA, Switzerland, Singapore, and Philippines
Participated in various Leadership Conferences
Both locally through partnerships with organizations,
institutions, and councils, and internationally in Thailand
