Nicole Eager

Nicole Eager- Dunellen, New Jersey 08812- Experience Director of Operations at First Tee of Essex County 08/2019 – Present Newark, NJ • Develop and implement lesson plans in program which boosted attendance by 50% during the fall season • Salesforce proficiency to create classes for registration, generate youth serving and data tracking reports • Serves as main point of contact with First Tee parents regarding technical issues, registration, and program itinerary • Uses WordPress to keep website up to date and is in charge of regular updating • Implemented and executed year-long Helicopter Drop Fundraiser including all marketing and social media behind it, which raised $30,000 • Created and edited over 50 lessons on iMovie and online classes during quarantine Program Coach at First Tee of Essex County 06/2014 – 08/2019 Newark, NJ • Ran and assisted in the development of programming for participants between the ages of 7-18 years old • Served as mentor to our students while teaching them the First Tee Life Skills curriculum • Served as the administrative assistant to our COO Golf Coach at LPGA Greater Girls Golf (Seasonal) Kenilworth, NJ • Coached girls between the ages of 4-18 years old • Created and ran a pitch and putt golf league for the girls • Managed volunteers and served as the primary point of contact with parents 05/2014 – 08/2019 Golf Services at TopGolf Edison, NJ • Helped guests with all related to golf and the golf games • Contributed to a 5.4% increase in total order value by upselling add-on experiences • Received an average of 90% customer satisfaction rating, 15% higher than the company average 12/2016 – 09/2017 Organizations Member of Rutgers Golf Club Team Member of Women’s Golf Team at Johnson and Wales University- North Miami, FL Volunteered at Golf Special Olympics, Miami, FL Volunteered at the PGA World Golf Championship, Doral, FL 2016 - Skills - Customer Service Oriented Social Media proficient Salesforce Constant Contact WordPress Microsoft Office Suite Problem Solving iMovie Education Rutgers University – New Brunswick School of Arts and Sciences B.S. Sport Management Graduation: Aug 2019 Semester at Sea Alumni Study Abroad Program Spring 2018 Semester