Nicole De Villiers

 NICOLE DE VILLIERS ADMINISTRATOR PROFESSIONAL PERSONAL PROFILE Nicole is creative and motivated with experience in overseeing daily business activities. Nicole is a thorough, organized and deadline driven 46-year-old individual, seeking an opportunity which will provide stability and long-term career prospects. Nicole multi tasks with ease and remains efficient even under severe pressure. She has the innate ability to build and maintain relationships with those around her. She enjoys administrative duties and being involved in projects from planning through to completion. Nicole prides herself in her ability to take initiative and solve problems level-headedly. Nicole is a professional candidate who will contribute to any organization acquiring her services. EDUCATION Matriculation N4 & N5 Secretarial Diploma EXPERIENCE Business Owner Managing the daily operations of the business. Performing office and management duties. Managing marketing on multiple channels including social media, online ad campaigns and word of mouth Managing the bookkeeping. Studying the industry market and kept abreast of new trends. Creating and implementing processes to ensure success. Ensuring that expenses were reviewed and approved. Developing and cultivating relationships with new clients through effective communication. Administrator Typing up of all correspondence relating to various complexes – warning and fine letters, arrears, and insurance claims. Dealing with COJ/levy queries. Liaising with owners/tenants/contractors with regards to repairs and maintenance. Ensuring that all invoices have been printed and added to disbursement for payment. Ensuring invoices are on disbursement and handed to Manager to load payments. • Typing up of all Trustee and AGM minutes. Compiling Actual vs Budgets for all complexes monthly and ensuring they are ready for AGMs. Receptionist/Administrator Ensuring all office machinery is serviced. Ensure that photocopier had enough paper for the week. Handle supplier queries & Outsourcing Reports. DSV/DHL couriers – handle incoming and outgoing mail/packages. Monitor subscriptions to magazines, journals, and newspapers. Business Travel – CRO/JB/JTB/JRO – complete and submit BT applications to London. Entertainment – CRO/JB/JTB/JRO – complete and submit entertainment applications to London. Booking hotels and restaurants (local and international). Arranging meetings. Coordination of itineraries. Managing diaries. Calling clients and making appointments (local and international). Arranging venues for lunch/dinners. General office duties. Answering switchboard and taking messages where necessary. Handle and assist with queries for London branch. Outgoing faxes and receiving approval from CRO. Typing of all letters and handling correspondence. Visa applications – fill out application forms and arrange for submission and collection. Car hire – arrange car hire for local and international visits, airport drop-off/pick up and chauffeur services. Update Office Access Control file and Motor Vehicle Log Sheet. Visitor’s parking – request list from Security and update file on a monthly basis. Update Forex file for Japanese Rep on a monthly basis. Maintain separate General Ledger entries in Excel for JB/JTB account. Recon credit card statements at the end of every month. IT SKILLS MS Microsoft: Word, Excel, PowerPoint, Access Adobe Suite: Photoshop, Illustrator Web and Digital Suite: Website Management, Social Media Travel: Luminance, TravelIt/Tourvest, Amadeus Financial: Pastel INTEREST I enjoy keeping fit – running and run a bootcamp five times a week. I enjoy reading and baking. I would love to travel more. LANGUAGE English: Native Afrikaans: Intermediate (B1)