Nicole D. Chase
- |-| LinkedIn: tinyurl.com/nicoledchase
Professional Summary:
Self-starter leader with almost 10 years of experience in data analysis and data management. Within
my data analysis experience, I have been part of cross-functional teams in which I analyzed a large
volume of data (1 million+). I have experience with implementing and documenting processes,
research, SQL, JIRA, Python, ERP (SAP), data modeling, creating reports and dashboards in Tableau,
Salesforce, and presenting data to stakeholders. I have extensive experience in interfacing with all
levels of an organization from interns all the way to the executive level. I’ve worked in B2C and in
ecommerce-related environments throughout my analytical career. I enjoy thinking creatively and
logically to identify and solve problems, especially when data collection is paramount in this process.
I have both professional and volunteer-related project management experience; I’ve handled many
projects from creation to implementation. I am a naturally curious person and I enjoy seeing patterns
in the data that others cannot, as I have proven experience with being able to do that. As such, I pride
myself on being able to separate signal from the noise and being able to find the meaning in the data
so I can turn the data into meaningful stories.
Professional Experience:
Senior Data Analyst, Ascension, (remote)
●
●
●
Business Systems Analyst, Medimpact, (remote, contract)
●
●
●
●
●
●
●
●
●
9/2021-3/2022
Handled all end-to-end processes for 27+ clients-from the ingestion of data to pushing drug saving
opportunities out to clients
Utilized Tableau for the purpose of testing new functionality created by offshore team; uses JIRA to track
defects and user stories
Implemented new processes, documents processes, and improves upon preexisting processes
Communicated effectively with internal and external stakeholders to triage issues that arise
Able to shift focus swiftly and effectively when priorities change
Comfortable with working in an extremely fast pace, high stakes startup company where priorities and needs
are changing every day, and sometimes, every hour
Anatomical Pathology Data Analyst, Mayo Clinic, (remote)
●
3/2022-11/2022
Used SQL to manipulate data from multiple tables and to create proposed ways to link legacy systems with
new systems
Collaborated with VPs, DBAs, and developers to offer data migration options based upon research done to
link the systems; this is a novel approach as the company hasn’t ever done this before
Created and presents user stories based upon collected business requirements, ensuring that they’re clear
and concise
Assisted with regression testing, and with QA testing; creates and takes lead in triaging any/all defects
Healthcare Analyst, Scripta Insights, (remote)
●
11/2022-Present
Acts as the main point of contact on the data analytics team for a major clinical priority goal; ensures data
accuracy of the data that 12 markets from all over the United States relies on
Communicates with the business intelligence team, business and clinical provider stakeholders from the 12
markets, and other cross functional team members to gather requirements and triage issues
Uses SQL, Google Sheets, Looker Studio, and Tableau to provide monthly and ad hoc reports to stakeholders
10/2020-9/2021
Identified new and innovative ways to tackle and approach problems using Tableau and proprietary
software
●
●
●
Analyzed data, scheduling, and RVU-related problems and issues presented by the Pathologist consultants,
offers solutions
Created reports and dashboards in Tableau from RVU, FTE, and case volume data on a monthly and
quarterly basis
Worked closely with quality associates, report writers, and other stakeholders to ensure that the Pathologists’
needs and requirements for small- and large-scale requests are being met
Database Project Manager, Made in Space, Jacksonville, FL
●
●
●
Business Systems Analyst, Epiq, Portland, OR (contract, completed)
●
●
●
●
●
●
●
●
●
●
●
5/2018-4/2019
Created test scripts in Microsoft Excel and user stories and user acceptance criteria in JIRA based upon
expertly documented, detailed notes from the Business and other cross-functional teams
Executed end-to-end testing in the adidas B2B webservice QA environment to ensure that the modifications
going to market are user friendly, free of defects, and have been signed off and approved by Business
Analyzed a large (1+ million record) global dataset to help ensure that QA testing went smoothly and that
all defects, including edge/corner cases were identified
Used SAP to triage issues in production so DBAs could implement changes quickly and efficiently
Owned 30+ user stories from requirements phase to post-implementation, practiced excellent product
configuration management skills to ensure Business’ needs were put first
Business Systems Analyst, Finance, Concordia University, Portland, OR
●
9/2019-3/2020
Utilized SQL and Microsoft Excel for the creation of technical requirements based upon business provided
functional requirements
Analyzed a large (1+ million record) global dataset to help ensure that QA testing went smoothly and that
all defects, including edge/corner cases were identified
Communicated with a wide range of technical and non-technical stakeholders to identify and solve financialrelated problems via implementing solutions
Business Systems Analyst, adidas, Portland, OR (contract, completed)
●
3/2020-10/2020
Established connections between payloads and servers to ensure that data is being transmitted correctly
Worked with project managers and engineers to ensure that data needs are being met
Performed deep dive analyses of data-related processes; identifies, proposes solutions based upon analysis
8/2017-5/2018
Utilized SQL, Microsoft Excel to identify, develop, implement, and improve strategic business processes for
the Finance department
Developed detailed requirements during deep dives with Finance about modifying existing processes or
creating new processes to help give a voice to the underutilized, 1+ million record dataset
Implements new processes, documents processes, and improves upon preexisting processes
Identified showstopper issues and edge/corner cases in the code via unit testing, and offered research
derived solutions effectively and efficiently
Built strong relationships with the Finance team to ensure a ‘white glove service’ level of customer service
Data Analyst at Viewpoint Construction Software, Portland, OR (contract, completed) 4/2017-6/2017
●
●
●
●
●
Identified inconsistencies between the sales data and sales forecasts to ensure data integrity, presented these
actionable insights to executive leadership so the company would be closer to achieve financial goals
Modelled data, including quantitative data that was once qualitative data, presented findings to senior and
executive leadership
Implements new processes, documents processes, and improves upon preexisting processes
Analyzed data in Salesforce to uncover missing or otherwise incorrect data to ensure good data integrity
Collaborated with senior leadership in both sales and accounting to focus on identifying and solving
customer service and product issues to improve upon our Net Promoter Score
Project Coordinator at Energy Trust of Oregon, Portland, OR (contract, completed)
●
●
12/2015-4/2017
Utilized tools such as SQL and Microsoft Excel to conduct data analysis on over 55,000 residential and nonresidential data records in Oregon and in Washington based upon requirements from internal stakeholders
Served as the head of this data analysis project and effectively trained people in how to analyze this data in
quickest, and best possible way
●
●
Implements new processes, documents processes, and improves upon preexisting processes
Identified problems with the data and proposed clear ways to solve these problems to team members
Executive Assistant/QA Analyst at Noventis, Inc., Portland, OR
●
9/2014-11/2015
Utilized SQL and Python for the creation and execution of over 300 manual and automated (Selenium) test
cases; automated new tests whenever applicable
Collaborated with software engineers and QA teams to prioritize/solve critical problems quickly, and
efficiently to ensure the product in production was of the highest quality
Implements new processes, documents processes, and improves upon preexisting processes
Interacted with internal stakeholders to ensure that modifications to the application aligned with their
expectations/requirements; assisted as they did their own testing of the application
●
●
●
Data Analyst at Chrome Data Solutions, Portland, OR (contract, completed)
●
●
●
8/2013-9/2014
Served as the data owner of over 750 Limited Production Options (LPO) on 75 2014 and 2015 US GM vehicles
Implements new processes, documents processes, and improves upon preexisting processes
Analyzed over 100,000 records using data mining techniques in Microsoft Excel to create and test all aspects
of LPOs before releasing data to the ‘build-your-own’ portions of GM’s brand websites
Identified weekly performance gaps within the data department through the creation of an automated
(Visual Basic) Microsoft Excel model; findings increased productivity by 5%
●
Skills:
•
•
•
•
•
•
•
Confluence
Customer Service
Data analysis
Data management
Data modeling
Data visualization
Developing reports,
dashboards
•
•
•
•
•
•
ERP: SAP
JIRA
Leadership
Looker Studio
Microsoft Office Suite
Process documentation,
improvement,
implementation
•
•
•
•
•
•
Problem solving
Programming (SQL,
Python, R, etc)
Project management
Research
Salesforce
Tableau
Education:
Portland State University, Portland, OR 6/2016
Graduate Certificate in Geographic Information Systems, focused on ArcGIS and ENVI; used Python for scripts
Bowling Green State University, Bowling Green, OH 5/2013
Bachelor of Science in Neuroscience
Bachelor of Arts in Geography, focused on ArcGIS
Additional Experience:
Students for the Exploration and Development of Space (SEDS-USA)
Director of Projects
●
●
●
SSPI Project Manager
●
6/2019-5/2022
Served as the project manager of the Society of Satellite Professionals International (SSPI) competition
The Mars Generation, Director of the Student Space Ambassador Program
●
●
2/2020-5/2022
Served as the project overseer of all the projects within SEDS-USA
Collaborated with SEDS-USA staff and board members on improving upon preexisting projects and bringing
new projects to SEDS-USA
Interfaced with external stakeholders to coordinate potential partnerships and projects collaboration
12/2015-6/2020
Communicated with the worldwide 2,000+ Student Space Ambassadors (ages 13-24) via social media
Served as the project manager for SSA-focused leadership and social media outreach projects within The
Mars Generation
