Nicole Bernedo

I am a highly skilled Property Management Virtual Assistant with extensive experience in rental property administration, tenant relations, and real estate operations. Over the years, I have honed my ability to support property managers by handling critical tasks that keep rental properties running smoothly and efficiently. I specialize in lease agreements, arrears management, routine inspections, work order coordination, and property listing optimization. My expertise ensures that landlords, tenants, and property managers experience seamless operations with minimal disruptions.

One of my core strengths is tenant communication and relationship management. I send timely reminders for routine inspections, follow up on rental arrears, and assist in resolving tenant concerns. My strong attention to detail allows me to efficiently prepare leases, renewal agreements, and application summaries, ensuring compliance with tenancy regulations and landlord requirements.

Beyond administrative tasks, I have a deep understanding of real estate marketing and SEO. I optimize property listings by incorporating strategic keywords, enhancing descriptions, and structuring content to improve visibility on real estate platforms. This helps properties attract the right tenants faster, minimizing vacancy periods. Additionally, I conduct market research and rental snapshots, providing valuable insights on pricing trends, suburb comparisons, and investment opportunities.

I am also proficient in processing invoices, handling council and water rates, and coordinating maintenance requests. My experience with property management software such as PMe and TAPI ensures that records are well-maintained, tasks are tracked efficiently, and compliance requirements are met.

To stay ahead in this industry, I continuously refine my skills in time management, organization, and problem-solving. I thrive in fast-paced environments, balancing multiple properties while ensuring every detail is handled with precision. I am committed to supporting property managers with exceptional service, allowing them to focus on growing their portfolios while I take care of the operational details.

If you’re looking for a dedicated, proactive, and detail-oriented Property Management Virtual Assistant, I’d love to contribute my expertise to your team. Let’s work together to enhance efficiency, improve tenant satisfaction, and maximize property performance.