Nicole Anne Culala

My professional journey includes a prestigious 100 HRS. Call Center Agent Finishing Course, enhancing my communication skills. Additionally, I've acquired extensive skills as a Virtual Assistant through VA Training PH, spanning Customer Relationship Management, Project Management, Photo and Video Editing, Accounting and Bookkeeping, Content Creation, Search Engine Optimization, Social Media Management, Raw Data Collection for Lead Generation, Calendar Management, and Email Management.

With an impressive track record, I bring three years and five months of valuable experience as an HR/Administrative Staff at a reputable construction firm. Additionally, I've honed my leadership skills during a three-year tenure as a Team Manager at Jedlian Communications Inc. Notably, I've also excelled as a Virtual Assistant at Bad Bunnies, where I specialized in managing models' only fan and sextpanther accounts.

In my HR/Administration role, I've adeptly handled tasks encompassing email correspondence, telephone communication with customers and suppliers, meticulous paperwork management, and active participation in client meetings. My proficiency extends to payroll, employee benefits administration, recruitment, conducting interviews, onboarding, and ongoing performance monitoring.

As a Team Manager, I've taken on the responsibility of guiding and motivating a sizable team, fostering constructive communication to achieve our collective goals. Prior to my role as a Team Manager, I gained technical expertise as a technician, mastering modem, telephone, mesh, and gadget settings, along with troubleshooting and activation procedures to ensure an outstanding customer experience.