Nicole Ailen Carlos

I am a receptive and disciplined person, able to comunicate well with people at all levels with proven inter personal skills, i have three years of experience as a customer service agent, I am skilled In dealing with problems in a resourceful manner and negotiating to achieve beneficial agreement.

i am used to working in a team whilst also being capable of using own initiative, I'm well familiarized with the Microsoft Office Package and have experience managing data and procedures on clients accounts.