Nicole Adonopoulos
Language Expert
My work experience in the last years has been focused on Customer Service, Communication and
Linguistic skills in a variety of surroundings. I am looking for a position to enhance my professional
competences in a dynamic and stable workplace related to the HR, Marketing, Communication, and Social
Media environment.
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WORK EXPERIENCE
linkedin.com/in/nicole-adonopoulos-5683b462
SKILLS
Italian Language Manager (feelancer)
Ferryhopper
10/2020 – Present
Ferries Booking Engine
Tasks
Athens
Written and Verbal Communication
Athens, Greece
Teamwork
Flexibility
Creativity
Research
Adaptable (work in changing environment)
Translation and adaptation of the Company Style Guide.
Support in the hiring and evaluation of external additional translators.
Support in identifying and handling strategic localization opportunities
and/or gaps considering the Italian target audience.
Italian Content Writer (feelancer)
Ferryhopper
07/2019 – Present
Ferries Booking Engine
Tasks
Customer oriented
Able to translate complex text into easily readable
material
Time Management
Athens, Greece
Detail-oriented
Knowledge of Social Media
Proficient in Microsoft Office including Excel and
Powerpoint
Researching industry-related topics.
Completing writing projects, meeting deadlines and following
content requirements in terms of style and project
specifications.
Producing well-researched and SEO-friendly contents for the
online publication.
Flight Attendant
Ryanair
12/2014 – Present
Athens, Greece
Tasks
Complying with all aviation rules and regulations for safety and
protection of passengers, aircraft and crew.
PERSONAL PROJECTS
Founder of the broadcast" Un caffè con Erasmo" (02/2013 04/2013)
Creation and coordination of the Radio broadcast about
Erasmus Life in Rome, in collaboration with "Radio Sapienza".
Creation of contents for Social Media.
Founder of the broadcast "Radio Erasmus" (09/2011 05/2012)
Creation and coordination of the Radio broadcast about
Erasmus Life in Salamanca, in collaboration with "Radio
Universidad de Salamanca".
Creation of contents for Social Media.
Assisting passengers and cabin crew during emergency
situations.
Providing special help to passengers with special needs.
Submitting analytic reports concerning flight incidents.
LANGUAGES
Italian
SKYPE Customer Service Representative
English
Teleperformance Hellas
Spanish
08/2013 - 10/2014
A leading global outsourcing company providing
omnichannel experiences to consumers
Athens, Greece
Tasks
Providing and processing information to Italian customers
via email in response to inquiries, concerns and requests.
Identifying and assessing customers’ needs to achieve
satisfaction.
Providing accurate, valid and complete information by using the
right methods/tools.
Greek
INTERESTS
Extensive traveller
Piano
EDUCATION
MA in Language of Tourism and Intercultural
Communication
Università degli Studi di Roma Tre
01/2013 – 11/2013
Rome, Italy
Courses
Tourism Management Hospitality & Tourism Operating Systems
Social Media and Digital Technologies in Tourism
Human Resources Management in Tourism
Intercultural Leadership
MA in Modern Languages, Literature and
Translation studies
Università degli Studi di Roma La Sapienza
09/2010 – 01/ 2013
Rome, Italy
Thesis
Experimental Translation of the entire book 'Ciudades de ensueño'
by Enrique Gómez Carrillo (ES>IT)
Erasmus exchange programme
Universidad de Salamanca
09/2011 – 06/2012
Salamanca, Spain
Faculty of Philology
BA in Linguistic and Cultural Mediation
Università degli Studi di Roma La Sapienza
09/2007 – 09/2010
Thesis
Experimental Translation of the rare book ' La casa de fieras'
by Alfonso Hernández Catá (ES>IT)
Rome, Italy
