Nicolai Garry M. Valentino
Location: Malolos, Bulacan
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Professional Profile
Skilled Professional, with various Local and International work experience. Local work experience as a Customer Service Representative in a Private and BPO Company, and had an International work experience as an Overseas Filipino Worker (OFW) abroad as an Architect with related administration and architectural scope of works.
Core Skills
Voice & Non-Voice Customer Service
Liaison Officer Process & Operations Project Coordinator
Interior & Fit-outs MS Office Software Architectural Planning
Post-Handover Inspection AutoCAD 2D Software Materials Bill of Quantity
Work Experience
Jan 2023 – May 2023 Alorica Teleservices, Inc., Philippines
Customer Experience Agent
Key Responsibilities:
Customer Service Agent for Verizon CS Care MultiQ, for telecom subscribers in USA.
Nov 2021 – Dec 2022 Malolos, Bulacan, Philippines
Feb 2020 – Nov 2021 Freelance Works, Doha Qatar
Mar 2015 – Dec 2019 Al Araka Décor LLC, Dubai, U.A.E.
Architect
Key Responsibilities:
Process Online Application for Building Permit Approvals from Government Authorities.
Coordinate with Site Engineers material requirements.
Liaison Officer for Office Documentation, Drawing Requirements for each Project.
Jul 2014 – Jan 2015 Romeo ID, Dubai, U.A.E.
Document Controller
Key Responsibilities:
Project Files and Document Control.
Coordination with Suppliers for Material inquiry and Samples.
Feb 2012 – July 2014 PREMIX Parties & Events, Dubai
Part Timer, Events Management
Key Responsibilities:
Coordinator Outdoor and Indoor Events.
Food Runner, Server, Bartender, Kitchen Helper, Housekeeping, Utility Man.
VIP Section Bartender
Feb 2012 – July 2014 Newline Interiors LLC, Dubai
Architect / Project Coordinator
Key Responsibilities:
Process Online Application for Building Permit Approvals from Government Authorities.
Coordinates with Site Engineers material requirements.
Works on AutoCAD 2D for Fit-out Projects like Shop, Office, F&B Restaurants.
Preparing Bill of Quantities (BOQ) of Materials for Interior Design projects.
Gathering Quotations of Materials from Suppliers
*Personal Assistant (PA) to the Managing Director:
Airline and Flight Bookings
Hotel Bookings Inquiries and Reservations
Liaison Officer on Personal Matters like Bank Institutions and Educational Institutions.
Jul 2011 – Dec 2011 Farmazan Furniture Décor, Abu Dhabi
Architecture Draftsman
Key Responsibilities:
Administrative work, prepare documents for Visa, Insurance, Medical and other office needs.
Procurement Officer: Preparing Price Inquiry and Local Purchase Orders for Suppliers.
Coordination on Material requirements for Site from Factory.
Feb 2009 – Nov 2010 HYSSNA Int’l Interior LLC, Dubai
Architect
Key Responsibilities:
Preparing drawing plans and proposal layout using AutoCAD Program.
Preparing Bill of Quantities (BOQ) of Materials for Interior Design projects.
*Sales and Marketing Furniture Showroom:
Presenting products to walk-in and interested clients.
Preparing product Quotation for clients.
Preparing Local Purchase Order for Product and Delivery Orders for Furniture.
Coordination with Suppliers for Delivery of Products.
Mar 2008 - Nov 2008 GLOBE Telecom. INC., Phil.
Customer Service Associate
Key Responsibilities:
In-house Customer Service Associate for local and international GLOBE Telecom Subscribers.
Participate and Attending on New Product Briefing and Presentation.
Offering products, sales for promos, and new plan subscriptions.
Education and Qualifications
2019 Registered and Licensed Architect
Member of United Architects of Philippines (UAP124) Dubai Chapter
Professional Regulation Commission (PRC) Manila, Philippines
2008 – 2008Certificate in AutoCAD
Microcadd Technologies Co. Inc.
Pampanga Philippines
2001 – 2008Bachelor (Degree) of Science in Architecture
Bulacan State University
Malolos, Philippines
Other Memberships and Affiliations
Member of UAP124 Dubai Chapter, United Arab Emirates
Trakhees Accreditation Program
Accredited EDDR – Design & Development Regulations, Dubai, U.A.E.
Society of Engineers (SOE), Dubai, U.A.E.
Dubai Municipality
Approved Technical Engineer/Architect
