Nicolae Comendant

 Personal information Name: Nicolae Comendant Gender: Male Birth Date: 16 December 1991 Nationality: Moldovan ( Eastern European ) Mobile Number: - E-mail:-Languages: English, Russian, Romanian Personal Summary A professional, organized and confident individual with experience to provide excellent customer service. Comfortable working in a fast paced environment with the ability to work well with a multi-national team. Having good interpersonal skills and the ability to build and maintain good relationships with work colleagues and customers through a genuine desire to understand their needs and support them. Possess a heart for excellent customer service and prepared to take on any task. Personal abilities and strengths Friendly, communicable, responsible, organized and punctual, ability to learn quickly, experience with foreigners, experience to work as a part of a team, endurance to work in a long-shift (more than 9 h/d), knowledge and experience in costumer care. Work Experience Travel Agent/Expert at “International Travel Network || ITN” (Moldova) (October 2018 – November 2020) Processing new customer inquiries - Cooperating with incoming customers to determine their needs and advising them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. Providing extended service - Making sure customers are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem resolution skills. Facilitating deals/sales - Supporting the process for customers with a professional insight and expertise. Developing professionally - Growing level of expertise via attending extended training courses and seminars. Market networking - Supporting existing and exploring new contacts in order to maintain a stably-evolving customers’ database. Travel software activity - Engaging with global consolidators to research and deliver the best solutions to customers in a designated Travel software. Customer Adviser at “Mobiasbancă – Groupe Société Générale” (Moldova) (June 2018 – September 2018) Desk Operator at “Mobiasbancă – Groupe Société Générale” (Moldova) (April 2017 – June 2018) Bartender at "Solo Bistronomia & Vinobar", Raffles Dubai Hotel (UAE) (October 2014 – September 2016) Education Institution Specialization Duration, years Year of graduation Lyceum "Nicolae Iorga" - University of State from Moldova Law-