Nicola Muller

Nicola Muller Jack of all trades High school English teacher with 5 years workforce experience. Google level 1 certified educator. Passionate, hardworking, driven and loyal. Friendly and compassionate people person with a strong wit. Strong eye for creativity. I excel in presentation building, leading brainstorming sessions and public speaking and I complete tasks perfectly and in a timeous manner. Employment History Details Educator at Amanzimtoti High School, Durban -- JANUARY 2020 — PRESENT • Promoted teamwork through group-oriented experiences. • Worked to meet education standards and enlighten students. • Taught students with various learning needs and helped them achieve their greatest potential. • Aimed to facilitate hands-on learning experiences. • Assigned assignments conducive to the highest level of learning. • Planned and organized school events. • Upheld the highest standards of honest and integrity. • Promoted student engagement and group learning. • Collaborated with other faculty members on cross-curriculum plans. • Utilized the interests of students to plan meaningful learning experiences. • Planned engaging and relevant lesson plans. • Worked one-on-one with students who needed additional help. • Adapted lessons for advanced students as well as those with learning disabilities. • Attended and participated in faculty meetings. • Fostered positive relationships with students and encouraged them every step of the way. • Facilitated meaningful learning experiences on a daily basis. • Communicated with parents and family members of students in a positive and constructive way. • Facilitated the independence of learners. • Effectively meets the needs of exceptional students. • Used progressive and positive re-enforcement techniques to motivate and support students. • Effectively assessed student needs and progress. • Motivated students to learn and participate. • Modeled good behavior and a love for academics. • Integrated technology into the classroom when possible. • Effectively communicated with administration about policies and procedures. • Sought to facilitate meaningful discussions regarding the subject area. Skills Microsoft Outlook Attention to Detail Active Listening Flexibility and Adaptability Ability to Multitask Hard Working Interpersonal Skills Self-motivation Microsoft Office Word Microsoft PowerPoint Microsoft Excel Decision Making Creativity Critical thinking and problem solving Computer Skills Communication Customer Service Ability to Work in a Team Tutor at The LeGrange Academy, Durban Communication Skills AUGUST 2019 — DECEMBER 2019 Adaptability • • • • • Provided helpful teaching supports to students unable to attend school. Used reading comprehension exercises to help students with their writing skills. Brought forth in-depth knowledge of various academic subjects. Personalized and modified lessons for students as needed. Achieved high client satisfaction ratings due to increases in academic performance and better grades. • Upheld the highest standards of honesty ad integrity. Teamwork Fast Learner Microsoft Office Ability to Work Under Pressure Promoter at Purple Rocket Promotions, Durban Time Management SEPTEMBER 2019 — DECEMBER 2019 Conflict Resolution • Worked to ensure a positive and hassle-free customer experience. • Settled any customer disputes in a professional and pleasant manner. • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays. • Helped to increase customer return rates by providing excellent customer service at all times. • Maintained up-to-date knowledge of all retail promotions. Assistant Editor at Hoërskool Richardsbaai, Richards Bay MARCH 2019 — APRIL 2019 • Worked to prepare thoughtful and innovative articles for publication. • Worked with web staff to develop more invigorating web content. • Effectively managed the editing staff and provided helpful and constructive feedback to writers. • Worked closely and collaboratively with all departments of the magazine to ensure a smooth publication process. • Brought forth a passion and dedication for honest journalism. Copywriter at Lumius Digital, Durban JANUARY 2019 — JULY 2019 • • • • • • Brought forth a passion for writing and sharing with others. Produced online and in-person marketing content. Brought forth excellent judgment skills and the ability to problem solve. Continually brainstormed new and creative growth strategies. Empowered team synergy and a positive workflow. Effectively communicated and collaborated with other marketing team members. • Planned and supervised online presence efforts. • Managed content strategy, on-page efforts, and social media initiatives. • Edited and proofread copy. Interpersonal Communication Skills Creative Writing Academic Writing Fiction writing Editing and Proofreading Blogging Able to manage and implement Social Media campaigns Copywriting Google Suite iOS Adobe InDesign Wix.com Wordpress.com Effective Teaching English Teaching Product promotion Humor Loyal and Discreet (maintain confidentiality) Promoter at Distell - In The Buzz Bookings, Durban JULY 2018 — DECEMBER 2019 • Worked to ensure a positive and hassle-free customer experience. • Identified and maximized sales opportunities, and increased customer retention rates. • Settled any customer disputes in a professional and pleasant manner. • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays. • Helped to increase customer return rates by providing excellent customer service at all times. • Worked to achieve high customer satisfaction rates by providing optimal customer service. • Maintained up to date knowledge of all retail promotions. Hobbies Writing, reading, sketching, painting, collecting books for my bookshelf, playing with my cats, decorating, cooking, dancing, singing, going to the gym, window shopping Languages Afrikaans Freelance Stylist at Urban Degree Limited, Durban MARCH 2018 — APRIL 2018 • Worked to ensure a positive and hassle-free customer experience. • Identified and maximized sales opportunities, and increased customer retention rates. • Settled any customer disputes in a professional and pleasant manner. • Worked to achieve high customer satisfaction rates by providing optimal customer service. • Advised customers on outfit choices and/or styling. Education Bachelor of Arts at The IIE's Varsity College, Durban FEBRUARY 2016 — NOVEMBER 2019 Graduated with a Bachelor of Arts degree majoring in English literature and Communication, minoring in Journalism. NSC Certificate at Hoërskool Richardsbaai, Richards Bay JANUARY 2011 — DECEMBER 2015 Graduated high school with a Bachelor's pass. Courses Google level 1 educator at Google SEPTEMBER 2020 — PRESENT Internships Copywriting intern at The Hardy Boys, Durban NOVEMBER 2018 — DECEMBER 2018 • Served as a dedicated and supportive Intern in a fast-paced environment. • Assisted with all aspects of the creative process from copywriting to design and execution. • Effectively communicated the mission of our brand. • Brought forth the ability to work well independently and also with others. • Remained positive and hopeful even in stressful situations. • Worked to remain punctual, reliable, and flexible. English French Zulu Dutch; Flemish References References available upon request