Nicola Hall

Nicola Hall-Cunningham Montego Bay # 1 P.O. Box 1274, St. James -- To continually develop my abilities and competencies so as to gain a wealth of experience and enhance my personal, social, professional and intellectual development while achieving sustainable competitive advantage for myself and any organization that I am privileged to be a part of. SKILLS Google Suite / Microsoft Office Documents / Forms Creation Time management Email management Organization WORK EXPERIENCE Vendor Account Manager - Remote Silicon Valley Commerce Jun 2020 - Nov 2024 ● Purchase Order Creation and submission to Vendors ● Arranging pick up and tracking shipments of orders ● Amazon Seller Central Shipment Creation (FBA IDs) ● Ungating of items on Amazon Seller Central Tools utilized: Asana, Notions, Scan Power, Amazon Seller Central, Google Docs, Datacrunch Human Resources Generalist Chukka Caribbean Tours Ltd Aug 2017 - Mar 2021 ● Conduct New Hire Orientation in accordance with company standards. ● Ordering, Issuing and Reconciliation of Uniforms ● Writing of Employment Contract Letters & Vacation Letters ● Liaise with Managers re contracts (ensuring they are issued to team members, signed and returned) ● Monitoring and scheduling of Auxiliary Staff ● Chair / Attend regularly scheduled Disciplinary meetings. ● Coordinating On-Site and Off-Site Training (accommodations, manuals, etc.) ● Monitoring & maintaining of H/R System ● Monitoring & Coordinating of Incentive Program (staff awards, Easter treats, birthday club etc) Creation of Gift Baskets, Certificates, Gift Vouchers (used for Incentive Program) ● Coordinating & preparation of Functions (End of the Year Awards Ceremony, Quarterly Awards, Staff Party, Birthday Party, Benefits Fair) ● Creation & update of various Forms (Application Forms, Cross Training, Promotion, Transfer etc.) ● Assisting in the Applicant Selection/Interviewing Process (Screening, booking, etc.) ● Employee Job Letter – Reference, recommendation, etc. ● Creation of Job Descriptions and Specification ● Research & Creation of Policies Administrative Assistant (to Senior VPs) ACS BPS (Jamaica) Limited, A Xerox Company Oct 2013 - Apr 2017 ● Daily attendance reports ● Booking of Travel Reservations ● Monthly Quality Reports ● Preparation of VP's Expense Reports ● Invoice Approval ● Typing and distribution of Meeting Minutes Administrative Assistant (to the Human Resources Manager) Sunset Beach Resort & Spa Mar 2005 - Jan 2010 ● Daily attendance reports ● Typing and ensuring distribution of all company and employee correspondences (on occasion General Manager’s correspondences) ● Preparation of H/R daily, weekly, monthly and annual reports ● Preparation of Employment Contracts and New Hire Offer Packages ● Coordinating & Monitoring of Employee Benefits (Health, Life, etc.) ● Preparation for both On-Site and Off-Site Training (accommodations, manuals, etc.) ● Monitoring & maintaining of H/R System (Employee Records, Hand Punch System, etc.) ● Monitoring & Coordinating of Incentive Program (staff awards, Easter treats, etc) ● Creation of Gift Baskets, Certificates, Gift Vouchers (used for Incentive Program) ● Coordinating & preparation of functions (End of Year Awards Ceremony, Quarterly Awards, Staff Party, Birthday Party, Benefits Fair) ● Processing & monitoring of Work Experience Trainees / Interns ● Creation & update of various Forms (Application Forms, Cross Training, Promotion, Transfer etc.) ● Assisting in the Applicant Selection/Interviewing Process (Screening, booking, etc.) ● Assisting in the ordering of Employee Uniforms and Name Badges Human Resources Clerk Rose Hall Resort & Country Club (Wyndham) May 2004 - May 2005 ● Preparation for training seminars (printing & collating of manuals, preparation of training rooms). ● Ordering of Office stationery. ● Assisting in the coordinating of Functions (End of the Year Awards, Staff / Birthday Party, etc). ● Logging & filing of all Applications & Resumes ● Filing of over 780 employees records ● Typing and mailing of letters of Regret to unsuccessful interviewees Reservations Agent & Training Coordinator Air Jamaica Reservations 2002 - 2004 ● Travel Bookings ● Customer Service ● Preparation of Training Materials ● Booking and preparation of Training room ● Accommodation confirmation for Trainers EDUCATION Bachelor's Degree in Business Management – Pending Penn Foster College Online Studies Certified Professional Secretary (C.P.S) Jamaica Institute of Business Careers Diploma in Business Administration Arianox Business & Technology College High School Diploma Montego Bay High School for Girls G.C.E Human & Social Biology Grade A C.X.C English Language Grade 1 English Literature Grade 1 Mathematics Grade 1 Social Studies Grade 2 Principles of Business Grade 2 Principles of Accounts Grade 2 Spanish Grade 3