Nicko Uy

NICKO UY VIRTUAL ASSISTANT | EXECUTIVE ASSISTANT PROFESSIONAL SUMMARY Results-driven and tech-savvy Virtual Assistant with 5+ years of experience supporting remote executives and teams. Skilled in calendar and email management, project coordination, and workflow optimization using tools like Google Workspace, Asana, and Trello. Proactive problem-solver who thrives in fastpaced environments, consistently driving productivity and improving operations. SKILLS ADMINISTRATIVE & ORGANIZATIONAL Calendar & Schedule Management Inbox & Email Management (Gmail, Outlook) Travel Planning & Booking Document Preparation & File Management Data Entry, Research & Information Gathering TECHNICAL PROFICIENCY Google Workspace Microsoft Office Notion, Trello, Asana, Slack Zoom, Google Meet, Loom Basic QuickBooks Basic Zapier Canva HubSpot SOFT SKILLS Fast & Accurate Typing (61 WPM) Multitasking & Prioritization Time Management & Scheduling Efficiency Problem Solving & Critical Thinking Detail-Oriented & Fast Learner Self-Starter & Resourceful CONTACT https://www.linkedin.com/i n/nickouy/ --Cagayan de Oro City, PH Remote WORK EXPERIENCE VIRTUAL ASSISTANT REMOTE | 2023 - 2025 Coordinated and managed administrative and operational functions for executives and project teams, improving workflow efficiency by 15% through streamlined processes and enhanced communication. Conducted online research to provide actionable insights for strategic decision-making. Supported multiple client projects simultaneously, tracked deliverables and updated progress using Asana. Managed calendar, email, and file systems to streamline daily operations and increase productivity. Adapted quickly to shifting priorities, stepping in wherever needed to ensure seamless execution. EXECUTIVE PARTNER TRAINEE ATHENA | REMOTE | 2023 Trained in advanced virtual assistance, focusing on calendar and inbox management, task prioritization, and digital communication tools. Completed real-world client support scenarios to master productivity systems and strategies. Developed strong organizational and time management skills aligned with remote work best practices. EDUCATION XAVIER UNIVERSITY – ATENEO DE CAGAYAN Bachelor of Science in Business Administration LANGUAGES English (Advanced – CEFR Level C1) CORE COMPETENCIES Remote Administrative Support Calendar & Email Management Online Research & Report Compilation Project Coordination & Tracking Digital Tool Evaluation & Optimization Task Management Systems (Asana, Trello) Workflow Optimization Google Workspace Expertise Time Management & Prioritization Communication & Collaboration PORTFOLIO WORK EXPERIENCE PROJECT LEAD & OPERATIONS ASSOCIATE SMART ECOSYSTEM | REMOTE | 2020 - 2023 Oversaw daily operations to uphold high productivity and service quality. Managed full project lifecycles, aligned outputs with SLAs and client expectations. Audited SLA performance and introduced corrective actions to improve outcomes. Worked with distributed teams to optimize resources and deliver results. Facilitated training sessions and webinars to elevate team skill sets and maintain quality standards. Implemented process improvements that enhanced efficiency and reduced turnaround times. CERTIFICATES Zapier - Automate your work Verify here: http://verify.skilljar.com/c/7qcabgmusm8j CRM with HubSpot Verify here: https://coursera.org/verify/X0FKRTBTXSUK Improve Efficiency in Asana for Project Managers Verify here: https://coursera.org/verify/82JPUPMJ4IMC https://nckportfolio.my.canva.site/nicko-uy ADDITIONAL HIGHLIGHTS Proven track record of supporting fast-paced, remote teams Comfortable working independently and managing shifting priorities Committed to continuous learning and tech adoption to improve workflows