Nick Tacadena

Highly experienced PC technician with strong background in software/hardware computer repair (field and lab) and IT network system administration. Qualified for the following:

•Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network.
•Performing computer installation and operating system configuration in designated networks.
•Administering and monitoring performance of LAN/WAN network using remote connection tools.

Technical Skills: Computer Hardware and Software Applications
•Operating Systems – Windows 10, 8, 7, Vista, XP and Mac OS
•Microsoft Office suites – 2013/2010/2007/2003
•Antivirus and firewall
•Various types of PC hardware such as, Apple/Mac, HP and Toshiba
•Hard drives, monitors, printers, scanners and video equipment
•Adobe Photoshop CS, Adobe Dreamweaver, QuickBooks, WordPress

Key Skills and Strengths:
•Efficient troubleshooter and problem solver.
•Advanced knowledge and skills on Microsoft Excel and Adobe Photoshop CS.
•Ability to multi-task and prioritize effectively.
•Proficient typing skills.
•Customer service oriented: Ability to serve and communicate with different types of customers efficiently.
•Effective time management – Can solve complex system problems in minimum time.
•Self-motivated with excellent work ethics
•Proven ability to suggest and report any computer peripheral that needs servicing or repairs
•Able to highlight safety hazards and act on them to prevent injury to either users or technicians