Nick Klein

Nick Klein

$18/hr
Problem Solving, Management & Customer Service
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
42 years old
Location:
Portland, Oregon, United States
Experience:
13 years
Nick Klein Portland, OR 97202-- Seeking employment that challenges my current skill set and nurtures learning and development of more abilities. I crave a combination of both mental and physical work and have the capabilities to execute both in an intelligent and efficient manner. My abilities are diverse, adaptable and can be applied to many fields of work. I pride myself in my work ethic and determination to complete tasks the right way the first time, even if that means shifting gears and thinking outside the box mid-process. Authorized to work in the US for any employer WORK EXPERIENCE Inventory Manager/Assistant Manager Blick Art Materials - Portland, OR - June 2013 to Present I began working at Blick Art Materials when they acquired Utrecht Art Supplies in Early June of 2013. I entered the company with the title of Floor Manager, acting as a jack of all trades who was responsible for helping the Portland store's General Manager, Sales Manager and Inventory Manager with whatever tasks they needed an extra set of hands on. Shortly after making the transition from Utrecht to Blick, the General Manager resigned. At this stage the Inventory Manager was given the General Manager position and I was shifted into the position of store Inventory Manager. My duties include, but are not limited to: • Opening/closing store • Customer service • Merchandising per corporate created templates/planograms • Checking store email and communicating with Blick corporate departments, product vendors, local universities and customers with general inquiries • Cycle counting product to ensure on-hand inventory accuracy • Making inventory adjustments via web based inventory system and electronic PDA scanner • Filling adjustment forms to adjust/write off product that is incorrectly shipped/received, damaged, defective, stolen or for any other reason deemed un-sellable • Creating add-on orders for customers for large quantities of products and products that are not part of the store's regular product assortment • Receiving shipments from Blick distribution centers and direct-ship product vendors • Creating guidelines and delegating tasks for staff to ensure product is labeled/sold under correct SKU numbers, stocked/back-stocked correctly • Forecasting weekly sales and creating weekly schedule for all store staff via DayforceHCM web based time clock/scheduling/budgeting software • Extensive use of Microsoft Office (Excel, Word & Outlook) • Visiting local universities with art departments to pass out flyers & promote sales events at the beginning of each term • General maintenance (repairs, POS equipment removal/installation/troubleshooting, plumbing) • Assembling merchandising units (shelves, standalone displays, racks, cases) • Monitoring and re-ordering store supplies via distribution center and Staples Assistant Manager Utrecht Art Supplies - Portland, OR - October 2006 to June 2013 • Acted as interim manager for the better part of a year in absence of a store manager • Opening/Closing store • Providing customer service/product information • Handling customer transactions • Merchandising • Customer deliveries • Outreach with promotional flyers/catalogs • Creating weekly work schedules for all employees • Preparing weekly sales/payroll reports • Supervising/delegating tasks for sales associates • Preparing/Delivering daily bank deposits • Receiving store shipments/heavy lifting/tracking product inventory • Maintenance duties (repairs/construction/plumbing/painting/cleaning) • Acting as liaison with local universities to initiate outside sales • Frequent use of Microsoft Excel and Word Part -Time Courier North Country Productions - Portland, OR - 2008 to 2008 • Distributing promotional materials for cultural/performing arts events • Navigating the Portland metro area by vehicle/bicycle/public transit • Maintaining existing spaces for event promotion • Establishing new spaces for event promotion Call Center Customer Service Rep Affiliated Computer Services - Milwaukie, OR - 2003 to 2005 • Receiving In-bound calls for a cellular telecommunications company • Providing customer service/product information • Processing EFT payments • Making changes to customer's product subscriptions • Processing product orders/shipments Warehouse Laborer Polar Supply Company - Anchorage, AK - 2002 to 2002 • Using a forklift to load/unload large freight shipments • Receiving product shipments • Cycle counting product inventory • Maintaining warehouse cleanliness • Performing periodic maintenance on warehouse machinery EDUCATION Graphic Design Portland State University - Portland, OR 2006 to 2009 High School Diploma Palmer High School 1998 to 2001
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