Nichole Roy Pilayre

Nichole Roy Pilayre V.P. Inting Avenue, Bool District Tagbilaran City, Bohol-Mobile#:-     PROFILE: Strongly motivated individual looking for a position as a Virtual Assistant. Bringing strong communication and customer service skills to exceed the employer’s expectations.   HIGHLIGHTS OF QUALIFICATIONS • Demonstrated ability to serve as a solid link between customers and businesses • Hands on experience in performing technical and non technical services • In depth knowledge of meeting sales expectations and goals SPECIAL CAPABILITIES • Customer orientation • Result-oriented • Computer and the Internet   PROFESSIONAL EXPERIENCE Teleperformance PH. | October 2015 – February 2018 Call Center Agent • Took Outbound calls for providing service and product information • Resolved customers’ technical issues over the phone • Generated tickets for problems that cannot be resolved over the phone • Up-sold services to existing customers • Maintained call logs Personal Information Age:                 25 years old Birthday:          December 4, 1992 Birthplace:       Tagbilaran City, Bohol Gender:           Male Civil Status:     Single Nationality:      Filipino Educational Background   Tertiary:           Bachelor of Science in Hotel and Restaurant  Management                         Holy Name University                         Janseen Heights, Dampas District, Tagbilaran City                         2009 – 2014   Secondary:     Immaculata High School                        Poblacion Baclayon, Bohol                        2005 – 2009   Primary:          Bool Elementary School                        Bool District, Tagbilaran City                        1999 – 2005