Nichole Campbell
Senior Business Analyst/Senior Consultant/Project Manager
Profile: An experienced all round senior management consultant with wide ranging experience in a
variety of industries including oil and gas & software development. Possesses a proven track record of
delivering results in several areas including Business analysis, stakeholder management, process
development/modelling/mapping, project management, training and technical writing. Flexible and
customer focused with an excellent understanding of the importance of delivering desired outcomes
to stakeholders.
Strengths
• Process Redesign/implementation
• Business Analysis
• Communications Development
• Stakeholder Management
• Organisation Excellence
• Training design and delivery
• Technical and Editorial Writing
Job Categories
• Stakeholder Management
• Business Analysis
• Communications Manager
• Change Management/Lead
• Learning and Development
• Business Process Design
Implementation
Technical Skills
Implementation and Rollout
• CWE/Digital Oilfield
• ERP Systems
• Office Software incl. Microsoft
• Windows
• Various Bespoke systems
General Use
• MS Office
• MS Visio
• MS Project
• Various Content Management
Systems, Energy Components,
• Maximo, SAP various ERP system
Education
• 2 A-Levels 9 GCSES
Interests
Writing, Rugby Union, Architecture,
Inventing new cocktails
Experience Overview
Business Analysis – Defining requirements and
implementing solutions, running requirements
workshops –Tax Kit, Aviva, Shell (CWE and Energy
Components), Hitachi/Centrica (MCRS Rollout)
Process Design and Implementation – Defining “As
Is” and “To Be” processes – Tax Kit, Aviva, Shell
(CWE and Energy Components), Wipro (BP, BG and
Shell CWE) Fifth Business (Shell Energy
Components), Hitachi/Centrica (MCRS Rollout).
Change Management – Full change management
lifecycle and managing projects through the change
curve – All roles at Wipro, Fifth Business, Aviva and
Hitachi.
Stakeholder Management – Identifying and
managing key stakeholders from senior
management to more junior staff – All roles at
Aviva, Wipro, Hitachi, BTL, Fifth Business, Parkburn
PHS, and Expro.
UAT (User Acceptance Testing) – Developing test
scripts and Managing UAT – BTL, Wipro (Shell CWE
Project and BG), Fifth Business (Shell Energy
Components Rollout).
Communications Management– Developing and
managing communications across projects both
internally and externally All roles at Aviva, Wipro,
Hitachi, BTL, Fifth Business, Parkburn PHS, Tax Kit
and Expro.
Professional Training Highlights
• Project Management Fundamentals, Neuro
Linguistic Programming, TOGAF, ChangeFirst
Frameworks & Methodologies
• Agile, Scrum Meetings, Kanban, Waterfall, Lean
Manufacturing, Six Sigma, ChangeFirst,
MoSCoW
Career History
April 2019 – December 2019 – NHS Digital – Breast Screening Team – VHR Screening Lead Business
Analyst
• Business Analyst working on the Breast Cancer Screening programme for NHS Digital in
an agile team.
• Lead BA on the redevelopment of High Risk Breast Cancer screening process and technology
• Project Manager enabling technical and business readiness moving Breast Screening
software to the cloud
• The role includes stakeholder management, requirements gathering, process mapping, as
is/to be and process implementation.
January 2019 – March 2019 – Avon & Wiltshire NHS Mental Health Services – GDPR Business
Analyst
• Information Governance project to ensure data going through systems and processes
conforms to GDPR
• Report recommending next steps for ongoing compliance
• Development of Visio and Spreadsheet dataflows and asset register on SharePoint
April 2017 - Present - The Tax Kit Ltd – Managing Director/Business Analyst
• Set up the Tax Kit which is a Tax Filing app specifically for Gig economy workers – it is now in
development.
• Jobs included: Business analysis, Wireframe & prototype development, finding & managing
investors, brand design, social media and comms planning.
April 2017 - Present – The Practical Consultancy – Managing Director
• Small business consultancy applying skills learnt as a consultant to help sole traders and
small businesses to thrive
February 2016 – March 2017– Aviva Group – Business Analyst/Project Manager
• Business Analyst on Mainframe Decommissioning and Replatforming project which is a
strand of the technology refresh project after the Aviva/Friends Life merger. Responsible for
completing as-is and to-be analysis across the estate and overseeing activities on the project
through planning and implementation. Also involved in managing standalone strands of the
wider programme.
• Business Analyst/Project Manager on Citrix Farm Upgrade Project
September 2015 – February 2016– Jaguar Land Rover – Business Change Analyst
• Project to implement a centralised HR shared services model using SAP Success Factors
across JLR. Reviewing and re-working process maps and working with the change team and
stakeholders to plan and deliver the required change for this critical programme.
April 2015 – June 2015 – BG Group - Business Change Analyst (interim contract)
• Project to implement a centralised shared services model across BG. Role includes
maintaining and contributing to the Business Change activities in assets around the world.
June 2014 – May 2015 Hitachi Consulting – Senior Consultant
Senior Management Consultant attached to the Oil and Gas and Organisational Excellence practices.
Client Work:
August 2014 – December 2014- Centrica PLC – Senior Business Analyst
•
Responsible for the management of the design and implementation of a Management
Control and Reporting System in UK Operations Functional Support.
April 2011 May 2014 Wipro UK Limited –Change Management Consultant/Business Analyst
Upstream Management Consultant: Specialising in training, coaching, organisational development,
business process improvement and change management all within oil & gas sector clients.
Client Work:
April 2013 – April 2014- Shell PLC – Change Lead – Collaborative Working Environments
• Working on the full life cycle of CWE/Digital Oilfield implementation in Assen, NL. Leading
the change and communications effort and imbedding and training for the project at
multiple sites
April 2012 – December 2012 - BP PLC – Data Management Solutions Lead
• Working on implement the new organisational blueprint around the data management
profession within BP operations. Creation of visual Bill of IT including workflows and
underlying business processes
August 2011 – March 2012 - BG Group - Change Manager/Business Analyst
• Change Lead for two software upgrade projects – position included requirements gathering,
UAT and coaching.
2009 - 2010
Parkburn Precision Handling Systems – Knowledge Management Consultant
• Developed the Operations and Maintenance Manuals and a variety of SLA documents for a
floating production vessel (JV with BP and Expro)
2007 - 2009
Expro Group (Oil & Gas) – Knowledge Management Consultant
• Development of a Well Testing maintenance and operations manual in addition wrote and
produced a training video for use around the world.
Saudi Aramco E-Line Operations project:
• Development of Operations Manual for worldwide E-Line Operations
2006 - 2007
Fifth Business - Training and Communications Consultant
Corporate Communications and Learning Development Company specialising in Oil and Gas.
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Shell UK PLC – Business Analyst and Training Consultant - Energy Components Role Out
Tieto Energy Components User Manual Rewrite – Technical Writer
Nexen Petroleum UK - Cultural Change Program disguised as an MS Outlook upgrade
Total E&P UK - E-Learning Developer – Lotus Notes rollout
Marathon Oil – Productivity Coach – Coaching users on efficient users of technology
products
.
2004 - 2006
BTL Group Ltd - Training and Communications Manager
Variety of Training and Communications Projects for an e-learning/assessment software house
whose clients included: The Department of Education, BBC Jam Website and BCS/ECDL Foundation
