NICHOLAS CHERUIYOT
I C T
CONTACT--Nairobi,Kenya
LinkedIn:
www.linkedin.com/in/nicholaskiprotich-cheruiyot
EDUCATION
S U P P O R T
|
D A T A
A N A L Y S T
|
G R A P H I C
PROFESSIONAL SUMMARY
Versatile and results-driven ICT and Digital Solutions Specialist with over 3
years of experience providing technical support, analyzing data, and creating
impactful visual content. Skilled in troubleshooting systems, managing ICT
infrastructure, analyzing business data, and delivering creative design solutions
for print and digital platforms. Known for a strong problem-solving mindset,
attention to detail, and ability to adapt quickly in both technical and creative
environments.
WORK EXPERIENCE
BACHELOR OF SCIENCE IN
ICT Support Personnel & Computer Studies Teacher
COMPUTER SCIENCE
Youth Support Kenya
CHUKA UNIVERSITY | 2019 – 2023
Second Class Upper Division –
68 points
Relevant Coursework: Data
Structures, Operating Systems,
Computer Networks, Software
Engineering, System
D E S I G N E R
FEB 2024- PRESENT
Provided real-time technical support for systems, printers, and
networks, reducing downtime across departments
Taught Computer Studies and Graphic Design to students using
Adobe Photoshop, CorelDRAW, and Microsoft Publisher
Developed Excel-based dashboards for student performance analysis
and administrative reporting
Trained staff on Microsoft Office applications to enhance digital
literacy and productivity
Administration, Data Analysis,
UI/UX Design
KENYA CERTIFICATE OF
SECONDARY EDUCATION (KCSE)
OLBUTYO BOYS HIGH SCHOOL
|2015 - 2018
Scored 59 points (B– Grade)
Strong performance in
Graphic Designer (Part-Time )
May 2024 - Present
Efra Springs Water Company – Nairobi
Design product branding materials, including stickers, flyers, posters,
and digital marketing assets
Ensure brand consistency across packaging and promotional content
Collaborate with management on design needs for events,
advertising, and campaigns
Tools used: Adobe Photoshop, Illustrator, CorelDRAW
Computer Studies,
Mathematics, and Physics
SKILLS & TECHNICAL
EXPERTISE
ICT SUPPORT & SYSTEM ADMINISTRATION
Windows & Linux Troubleshooting
Microsoft 365 / Windows Server
(2012/16/19)
Freelance Data Analyst (Remote - Part Time)
Self-Employed / Various Clients
June 2025- Present
Analyze client data using Excel, Python (Pandas, Matplotlib), SQL, and
Power BI
Develop dashboards and visual reports for business insights and
performance tracking
Clean, prepare, and model datasets to support data-driven decision
making
Delivered successful projects for clients in education, retail, and small
business sectors
Printer & Network Support (HP,
Kyocera, Thermal Printers)
Networking & Cybersecurity
ICT Personnel and System Analyst
Leveraged data analysis skills to improve system performance by
identifying and addressing technical bottlenecks.
Supported the implementation of new IT systems, assisting in
managing data migration and ensuring seamless integration into
hospital operations.
Acquired experience in resolving computer technical issues.
Provided support for the CHIS Hospital System, ensuring seamless
operation and user assistance.
Played a key role in the implementation of new systems and managed
changeover processes.
Administered network operations and actively engaged in
troubleshooting within the hospital's IT infrastructure.
Gained hands-on experience with the HIKVISION CCTV system,
contributing to enhanced security measures.
Interacted proficiently with various types of printers in the
organization, including Kyocera LaserJet Pro, HP printers, and
Thermal Printers.
(Firewall, VPN, Cisco, SSL)
Microsoft 365 & Windows Server
(2012/16/19)
Active Directory & Server
Management
Asset management
Reporting
DATA ANALYSIS & REPORTING:
Excel (Pivot Tables, VLOOKUP,
Macros)
Python (Pandas, NumPy, Matplotlib,
Seaborn, Matplotlib)
SQL (MySQL, Microsoft SQL Server,
Oracle)
Fidelity Shield Insurance Company
ICT Intern
Modeling)
Dashboarding & Data Visualization
Data Cleaning & Preparation
Basic Statistics & Data Interpretation
GRAPHIC DESIGN & BRANDING
Adobe Photoshop, Illustrator,
CorelDRAW, Figma,
Motion Graphics (After Effects,
Taught computer packages to students, developed lesson plans, and
delivered classes effectively.
Supported students to reach curriculum goals with a tailored
coaching style.
Examined feedback and made necessary changes to improve
practice.
DEVELOPMENT:
Python, JavaScript, PHP, SQL,
HTML, CSS
Django, React Native, Node.js
SQL for Data Analysis
Certified Graphic Designer
Microsoft Excel Advanced Training
Power BI for Data Visualization
Data Analysis Specialization – In
Progress
LANGUAGES
English
Kiswahili
Kalenjin
Jan/2019 - July/2019
Gedeon's Cyber - Nairobi, Kenya
Computer Tutor
PROGRAMMING & WEB
CERTIFICATIONS
Feb2022-April 2022
Assisted in installing and configuring hardware and software systems
Conducted system maintenance, backups, and performance
optimization
Provided user support for hardware, software, and Microsoft 365 tools
Administered Windows Server (2012/16/19) and managed Active
Directory Connect
Handled helpdesk operations, resolving issues and improving
response times
Used Excel for reporting and data analysis to support business
operations
Maintained Avaya phone systems and supported network
troubleshooting
Power BI (Dashboards, DAX, Data
Premiere Pro)
Aug 2023-Dec 2023
Kiambu Level 5 Hospital
REFERENCE
Nicholas Lubisia
Principal, Youth Support Kenya
Phone:
Email :
--
NELSON EPHRAEM AMUGONGO
Chief Executive Officer (CEO), EFRA SPRINGS
Phone:
Email :
---
Dennis Munyinyi
Julius Mboya
ICT In-Charge, Kiambu County Hospital
Manager, Information and Communication
Phone:
-
Fredrick Muthengi
Lecturer, Computer Science Department
Phone:
-
Phone:
-
Dr. Edna Too
Lecturer, Computer Science Department
Phone:
-
