Nicholas Kelly

REMOTE CONTENT MODERATION & AI REVIEW SPECIALIST PROFESSIONAL SUMMARY Detail-oriented remote contractor with experience in content moderation, AI response evaluation, and guideline-based quality assurance. Skilled in reviewing text, media, and user interactions for policy compliance, accuracy, and safety. Experienced working in time-tracked remote environments using Hubstaff while maintaining consistency, documentation accuracy, and professional discretion. CORE SKILLS • Content Moderation & Trust and Safety • AI Response Review & Quality Evaluation • Policy & Guideline Adherence • Spam, Abuse, and Violation Detection • Structured Feedback & Issue Documentation • Remote Contractor Workflows • Time-Tracked Productivity (Hubstaff) • Independent Decision Making RELEVANT EXPERIENCE AI Response Reviewer / Quality Evaluator (Contract) Remote | 2025 – Present • Evaluated AI-generated responses for accuracy, clarity, completeness, and usefulness • Reviewed outputs against provided quality standards and safety guidelines • Identified factual errors, missing context, and policy risks • Submitted structured feedback to improve response quality • Worked within a time-tracked environment using Hubstaff • Maintained independent task logs with task IDs and submission notes Account Moderator / Content Review Assistant (Contract) Remote | 2019 – 2021 • Moderated user messages and account interactions according to guidelines • Reviewed incoming content for spam, abusive behavior, and policy violations • Responded to user inquiries using predefined tone and response standards • Monitored external communities for unauthorized link sharing and misuse • Flagged suspicious or abusive activity for escalation • Maintained confidentiality and professional discretion at all times Process Technician / Quality-Focused Roles Various Employers | Multiple Years • Performed quality checks and process verification in production environments • Followed detailed specifications and standard operating procedures • Identified defects and inconsistencies and documented corrective actions • Maintained accuracy and productivity under time constraints TOOLS & SYSTEMS • Hubstaff (time tracking & productivity monitoring) • Browser-based moderation and review platforms • Spreadsheet-based task logging and documentation • Ticketing and support systems WORK STYLE • Comfortable working independently with minimal supervision • Detail-focused and guideline-driven • Consistent, reliable, and documentation-oriented • Adaptable to changing policies and task requirements