Nicholas Erau
-/--P.O Box 140 Laroo Gulu Uganda
Graduate of Bachelor degree in Information and Communication Technology at Gulu University
with focus on Networking, Database Design Analysis, information systems and Computer
Maintenance and repair.
Soft Skills
Leadership
Report writing
Evaluation and decision
Communication
Negotiation
Planning and Controlling
Financial awareness
Hard Skills
IT maintenance
Logging faults
Hardware faults
Replacing parts
Network support
IT infrastructure
Safety legislation
Troubleshooting
Work History/ Experiences
Sinfa Uganda / Zoom Wireless
Office Administrator
(April 2015- August 2016)
At Sinfa Uganda I was working as an office administrator stationed in Mbale from the
August 2015 to March 2016 then Later Transferred to Lira from March 2016 to August 2016
and while in that Position I held a number of Responsibilities which among include the
Following :
1. Customer Care
2. Stock Management
3. Collecting Cash from Clients and Banking as well
4. Attending to walk in Customers
5. Sales
6. Generating Daily, Cash Reports, Weekly Sales Reports and Monthly Petty Cash and
Sales Reports
7. Payment of Temporary Staff wages
PACE | Interventions for Health Impact
Data Entry
3 months 2012
1. I did data entry and analysis, getting data from raw format and entering into the
database
for easy retrieval by the parties who want to use it
2. Trained junior members of IT team regarding network security and troubleshooting of
data circuits.
3.Coordinated with systems partners to finalize designs and confirm requirements.
4.Established compatibility with third party software products by developing program for
modification and integration
Sinfa Uganda BPO
Micro Worker/Quality Analyst
October 2013- March 2015
As a micro worker at sinfa Uganda i did a number of projects among which include the following
1. TOR 4
2. USF Tobacco Transcription
3. TOR 11 A and B
4. TOR 15
5. BNNS
6. TOR 6
7. DFO
To Mention be a few, Which most of them i had really mastered in them and got a promotion to
a position of a Quality Analyst which i only Held for a period of 3 months Be getting another
Appointment to the sinfa Head of as an Office Administrator to head the Mbale Zoom wireless
Outlet in 2015
SamaSource Uganda Private Ltd
Sama Associate
May 2017- Date
Here i do Mainly Business Outsource Processing (BPO) which is Mainly done online through
Online Platforms.This work is divided into projects with different needs which includes among
others Data processing, data transcriptions, Image tagging and image Annotations
EDUCATION:
Bachelor of Information and Communications Technology at GULU UNIVERSITY,-
Uganda Advanced Certificate of Education (UACE) from NILE HIGH SCHOOL,-
MUKONO
Uganda Certificate of Education (UCE) from TESO COLLEGE ALOET in Soroti,-
References
Mr. Walter Baingana
COO
Sinfa Uganda/Zoom wireless
Tel. -
Mr. Okot Patrick
Head of Department
Faculty of Science
Gulu University
Tel -
Janet Nguma
Accounts Manager
Samasource Uganda Private Limited
Tel -
