Nicca Dayao

NICCA MARIE PINGOL DAYAO E X E C U T IV E A S S IS T A N T | A D M IN P R O F E S S IO N A L PROFILE Detail-oriented and proactive Executive Assistant with strong experience supporting daily operations, managing schedules, handling billing and documentation, and coordinating across teams. Adept at executive-level organization, process improvement, and confidential record management. Combines administrative expertise with creative and digital skills to support business efficiency and executive priorities. TOOLS & TECHNICAL SKILLS Executive & Administrative Support Calendar & Email Management Scheduling & Meeting Coordination Document Preparation Billing & Invoicing Confidential Record Management Remote Tools Google Workspace (Docs, Sheets, Drive, Calendar) Microsoft Office (Word, Excel, PowerPoint, Outlook) Zoom, Google Meet Email & Chat Communication Organization & Communication Task & Time Management Attention to Detail Professional Communication Independent & Remote Work Creative & Digital Tools Canva Pro Adobe Photoshop, Illustrator, Premiere CapCut Pro, PowerDirector SEMINARS & TRAININGS Multimedia Seminar – Tarlac State University Cisco Networking Seminar – Tarlac State University Web Development Seminar – Tarlac State University EXPERIENCE Administrative Staff / Billing / PCO 2025 – Present Our Lady of Remedies Dialysis Center Inc. Managed billing, invoicing, and digital records with high accuracy Coordinated reports and compliance documents in cloud-based systems Streamlined workflows to improve turnaround time and reporting efficiency Handled confidential information with professionalism and discretion Entrepreneur / Operations Support 2018 – Present Luvv Marie Flower Shop Provided end-to-end administrative and operational support in a remotecapable setup Managed scheduling, client communications, and order documentation Oversaw budgeting, inventory tracking, and vendor coordination Created digital content and managed social platforms, growing 9,000+ followers 2023 Encoder / Administrative & Digital Support CD General Trading L.L.C. | KEZAD, Abu Dhabi Performed accurate data entry and document management across shared databases Supported digital marketing initiatives and branding asset creation Collaborated remotely with cross-functional teams to meet deadlines College Clerk / Administrative Support 2016 – 2017 Tarlac State University Maintained digital records and ensured data accuracy Supported scheduling, documentation, and administrative coordination Followed strict data privacy and confidentiality standards EDUCATION & CERTIFICATIONS Bachelor of Science in Information Technology Tarlac State University – Philippines | 2016 IATA Airline Cabin Crew Training & Examination Passer OMNI Aviation Airline Training Academy |- 40-Hour Basic Training Course for Pollution Control Officer JP Environment Consultancy Services | 2025