I built a client operations function from zero across seven countries. That tells you most of what you need to know.
In two and a half years, I managed over a hundred client interactions, coordinated a fifteen-person field team, and created the documentation, reporting, and training systems that kept everything running. I handle client relations, operations, administration, escalations, and process building, and I do it without needing to be chased.
Fluent in English and Bahasa Indonesia. Proficient in GoHighLevel, Zoho, Basecamp, Power BI, Tableau, and the full Google and Microsoft suites. MBA in Business Analytics.
If you need someone dependable who hits the ground running and takes full ownership, I am ready.