Nhor Anthony Sayre | Freelancer Resume

Freelance Real Estate Cold Caller with vast Customer Service Experience Education Nhor Anthony Sayre Looking for a Data Entry, Lead Generation, Research Analyst and Real Estate Cold Calling opportunities - Purok Mangga, Talay, Dumaguete City, Negros Oriental, Philippines 6200       Date of birth 12/13/1981 Driving licence Personal vehicle From June 2003 to March 2006 Bachelor of Secondary Education - Math Foundation University Dumaguete City, Negros Oriental From June 1995 to March 1996 Elementary Education Don Bosco Technical High School Cebu City, Cebu From June 1999 to March 2000 Secondary Education Saint Louis School - Don Bosco Dumaguete City, Negros Oriental Work experience From November 2022 to February 2023 Inside Sales Agent Living in Atlanta Georgia United States of America From February 2022 to October 2022 Lead Manager SuperMPower Solutions United States of America Wales- Languages English When I was moved into the Lead Manager position, I was calling those submitted leads and ﬁltering the leads if they are hot or warm leads with deep motivation in selling their properties and appointment setting. Tagalog  Interests Sport or hobby Calling Real Estate Agents, inviting them to a class that the REAL Academy is hosting every Thursday discussing random real estate topics. Cold calling FSBO homeowners and set up an appointment From June 2021 to February 2022 Real Estate Cold Caller SuperMPower Solutions United States of America Focused mainly on Cold Calling and ﬁnding leads that are interested in selling their property and then appointment setting. Other interests From August 2020 to Real Estate Cold Caller Real Estate Project Solutions (REPS) United States of America April 2021 Mainly focused on Cold Calling and appointment setting From February 2020 to July 2020 Real Estate Cold Caller Amelia Home Investments Work from Home - Freelancer Build rapport with sellers, listen, answer questions, overcome objections and manage leads and stays organized using our internal CRM, FollowUp Boss including adding leads, conversation notes, response times, and follow-up attempts into the database Schedule appointments for a phone conversation with Outbound calling, taking inbound calls, e-mail communication, cold calling, coordination, and scheduling of real estate buying and selling opportunities. Follow and master scripts used in lead generation and cultivation to deliver the team value proposition and handle objections Qualify leads to accurately convey motivation, competition, and ﬁnancial speciﬁcs to real estate agents. From May 2015 to November 2017 Executive Academic Advisor/Fit Specialists SOPHI Inc. Dumaguete City, Negros Oriental Resolve and de-escalate customer complaints by solving issues quickly and achieve a high level of customer satisfaction Answered assistance requests from users and provided step-by-step instructions to resolve the issues. Data Entry/Skip tracing of contact information from college/University Club Leaders/President. Send email communication invite for a webinar about the company's study abroad program Guide students through student registration, requirement completion, and university enrollment. Ensure checklist is completed. /  Skills Skill one Provide examples of your experience using this skill Work experience From May 2013 to December 2013 Customer Service Associate Aegis People Support Cebu City IT Park, Cebu City Resolve and de-escalate customer complaints by solving issues quickly and achieve a high level of customer satisfaction Answered assistance requests from users and provided step-by-step instructions to resolve the issues. Responded to reported technical issues and using personal knowledge and experience resolving problems in a timely manner. Accurately documented calls and caller information in system software and made updates to data as needed. Started as chat support and email support for general inquiries, billing, and problem-solving with technical issues experienced from the customer account. Skill two You can explain a little, otherwise save it for your job interview  Computer skills Software name Brieﬂy give your level of expertise From April 2010 to December 2012 Team Leader ePerformax Contact Center Cebu City, Cebu Hiring, training, and preparing representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all company objectives, performance standards, and policies. Answering agent questions regarding best practices or diﬃcult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer satisfaction. Name of another software From August 2008 to Community Support Agent ePerformax Contact Center Cebu City, Cebu April 2010 Resolve and de-escalate customer complaints by solving issues quickly and achieve a high level of customer satisfaction Answered assistance requests from users and provided step-by-step instructions to resolve the issues. From January 2008 to July 2008 Technical Support Representative Convergys Cebu IT Park, Cebu City Resolve and de-escalate customer complaints by solving issues quickly and achieve a high level of customer satisfaction Answered assistance requests from users and provided step-by-step instructions to resolve the issues. Responded to reported technical issues and using personal knowledge and experience resolving problems in a timely manner. Accurately documented calls and caller information in system software and made updates to data as needed. From February 2007 to December 2007 Escalation Desk Representative Teletech Customer Care Dumaguete City, Negros Oriental Answer, handle, and resolve customer complaints and escalated calls. Resolve and de-escalate customer complaints by solving issues quickly and achieve a high level of customer satisfaction Answered assistance requests from users and provided step-by-step instructions to resolve the issues. From June 2006 to February 2007 Customer Service Representative Teletech Customer Care Dumaguete City Resolve and de-escalate customer complaints by solving issues quickly and achieve a high level of customer satisfaction Answered assistance requests from users and provided step-by-step instructions to resolve the issues.  @proﬁlename  @username  @nickname /