Freelance Real Estate Cold Caller with vast Customer Service Experience
Education
Nhor Anthony Sayre
Looking for a Data Entry, Lead
Generation, Research Analyst
and Real Estate Cold Calling
opportunities
- Purok Mangga, Talay, Dumaguete
City, Negros Oriental, Philippines
6200
Date of birth 12/13/1981
Driving licence
Personal vehicle
From June 2003 to
March 2006
Bachelor of Secondary Education - Math
Foundation University Dumaguete City, Negros Oriental
From June 1995 to
March 1996
Elementary Education
Don Bosco Technical High School Cebu City, Cebu
From June 1999 to
March 2000
Secondary Education
Saint Louis School - Don Bosco Dumaguete City, Negros Oriental
Work experience
From November
2022 to February
2023
Inside Sales Agent
Living in Atlanta Georgia United States of America
From February 2022
to October 2022
Lead Manager
SuperMPower Solutions United States of America
Wales-
Languages
English
When I was moved into the Lead Manager position, I was calling those
submitted leads
and filtering the leads if they are hot or warm leads with deep motivation
in selling
their properties and appointment setting.
Tagalog
Interests
Sport or hobby
Calling Real Estate Agents, inviting them to a class that the REAL
Academy is hosting every Thursday discussing random real estate
topics.
Cold calling FSBO homeowners and set up an appointment
From June 2021 to
February 2022
Real Estate Cold Caller
SuperMPower Solutions United States of America
Focused mainly on Cold Calling and finding leads that are interested in
selling their
property and then appointment setting.
Other interests
From August 2020 to Real Estate Cold Caller
Real Estate Project Solutions (REPS) United States of America
April 2021
Mainly focused on Cold Calling and appointment setting
From February 2020
to July 2020
Real Estate Cold Caller
Amelia Home Investments Work from Home - Freelancer
Build rapport with sellers, listen, answer questions, overcome
objections and manage leads and stays organized using our internal
CRM, FollowUp Boss including adding leads, conversation notes,
response times, and follow-up attempts into the database
Schedule appointments for a phone conversation with
Outbound calling, taking inbound calls, e-mail communication, cold
calling, coordination, and scheduling of real estate buying and selling
opportunities.
Follow and master scripts used in lead generation and cultivation to
deliver the team value proposition and handle objections
Qualify leads to accurately convey motivation, competition, and
financial specifics to real estate agents.
From May 2015 to
November 2017
Executive Academic Advisor/Fit Specialists
SOPHI Inc. Dumaguete City, Negros Oriental
Resolve and de-escalate customer complaints by solving issues quickly
and achieve a high level of customer satisfaction
Answered assistance requests from users and provided step-by-step
instructions to resolve the issues.
Data Entry/Skip tracing of contact information from college/University
Club Leaders/President.
Send email communication invite for a webinar about the company's
study abroad program
Guide students through student registration, requirement completion,
and university enrollment. Ensure checklist is completed.
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Skills
Skill one
Provide examples of your
experience using this skill
Work experience
From May 2013 to
December 2013
Customer Service Associate
Aegis People Support Cebu City IT Park, Cebu City
Resolve and de-escalate customer complaints by solving issues quickly
and achieve a high level of customer satisfaction
Answered assistance requests from users and provided step-by-step
instructions to resolve the issues.
Responded to reported technical issues and using personal knowledge
and experience resolving problems in a timely manner.
Accurately documented calls and caller information in system software
and made updates to data as needed.
Started as chat support and email support for general inquiries, billing,
and problem-solving with technical issues experienced from the
customer account.
Skill two
You can explain a little, otherwise
save it for your job interview
Computer skills
Software name
Briefly give your level of expertise
From April 2010 to
December 2012
Team Leader
ePerformax Contact Center Cebu City, Cebu
Hiring, training, and preparing representatives to respond to customer
questions and complaints and troubleshoot problems with services or
products.
Ensuring agents understand and comply with all company objectives,
performance standards, and policies.
Answering agent questions regarding best practices or difficult calls.
Identifying operational issues and suggesting possible improvements.
Monitoring and evaluating agent performance, providing learning or
coaching opportunities, and taking corrective action, if necessary.
Preparing reports and analyzing data to assist management as they
determine call center goals.
Working with other supervisors and management team members to
support agents and maximize customer satisfaction.
Name of another software
From August 2008 to Community Support Agent
ePerformax Contact Center Cebu City, Cebu
April 2010
Resolve and de-escalate customer complaints by solving issues quickly
and achieve a high level of customer satisfaction
Answered assistance requests from users and provided step-by-step
instructions to resolve the issues.
From January 2008
to July 2008
Technical Support Representative
Convergys Cebu IT Park, Cebu City
Resolve and de-escalate customer complaints by solving issues quickly and
achieve a high level of customer satisfaction
Answered assistance requests from users and provided step-by-step
instructions to resolve the issues.
Responded to reported technical issues and using personal knowledge and
experience resolving problems in a timely manner.
Accurately documented calls and caller information in system software
and made updates to data as needed.
From February 2007
to December 2007
Escalation Desk Representative
Teletech Customer Care Dumaguete City, Negros Oriental
Answer, handle, and resolve customer complaints and escalated calls.
Resolve and de-escalate customer complaints by solving issues quickly
and achieve a high level of customer satisfaction
Answered assistance requests from users and provided step-by-step
instructions to resolve the issues.
From June 2006 to
February 2007
Customer Service Representative
Teletech Customer Care Dumaguete City
Resolve and de-escalate customer complaints by solving issues quickly
and achieve a high level of customer satisfaction
Answered assistance requests from users and provided step-by-step
instructions to resolve the issues.
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