Nhlanhlenhle Dlamini
BC OM A C C OU NT IN G GR A D U A TE | S TU D E N T ME N T OR | A C A D E MIC TU T OR | E X C E L & X E R O PR O FIC IE NC Y |
INN OV A T I ON & SE R V IC E E X C E L LE NC E
Detail-oriented accounting graduate with a solid foundation in financial accounting and basic bookkeeping principles. Experienced with
supporting academic and administrative tasks in structured, deadline-driven environments. Experienced in managing schedules, maintaining
accurate records, handling confidential information, and supporting large-scale operations with consistency, care and the ability to prioritize
tasks. Proficient in Microsoft Excel, Xero Accounting Software, Google Workspace, and digital tools used for tracking, coordination, content
preparation, written & verbal communication. Known for accuracy, reliability, being highly organized having and the ability to work
independently and remain calm while managing multiple priorities in fast-paced environments. I am motivated and have the willingness to
learn new systems and bring my expertise to a virtual assistant position.
SKILLS
Administrative Skills:
• Schedule coordination and time management skills.
• Record maintenance and documentation control.
• Written and verbal communication.
• Email etiquette, email management & calendar management.
• Confidential information & document handling.
• Task prioritization under tight deadlines.
• Independent work ethic.
• High attention to detail
Digital Systems & Tools:
• Microsoft Office Suite (Word, Outlook, Teams, PowerPoint).
• Advanced Excel proficiency (PivotTables, VLOOKUP, building dashboards).
• Canva, CapCut, Notion, Trello, Shopify E-commerce, Loom, LastPass.
• Google Workspace (Gmail, Docs, Drive, Meet, Calendar, Sheets, Forms, Maps).
• Social Media Management.
Finance & Operations:
• Xero Accounting Software (invoicing, bank reconciliations, preparing financial reporting).
• Spreadsheet tracking and analysis.
• Data entry, data organization, data reconciliation & error detection.
• Problem identification & problem solving.
WORK EXPERIENCE
Business Information System Tutor (Hybrid) | University of Johannesburg | Johannesburg, South Africa
Feb 2024 – June 2025
•
•
•
•
•
•
Provided professional support and clear guidance to students with practical system-based tasks in Microsoft Excel, Word, PowerPoint and
Xero Accounting Software.
Provided structured academic and administrative support for up to 800 students, managing high volumes of queries with clear and
professional verbal and written communication.
Managed weekly online consultation schedules which resulted in improved assignment completion rates and practical competency.
Marked and validated approximately 900+ assignments, tests and exams across two modules with precision, ensuring alignment with
marking rubrics and maintaining minimal transcription errors in official marksheets.
Collaborated with a team of 8-10 tutors to standardize marking criteria and ensure consistency across outputs and student satisfaction,
therefore strengthening interpersonal skills.
Supported students using digital platforms and productivity tools, strengthening remote customer support, client-facing communication
skills and the ability to work independently in a remote environment.
Examination Assistant | KwaZulu-Natal Department of Education | Empangeni, South Africa
Dec 2022 & Dec 2023
•
•
•
•
Verified the accuracy of approximately 1,000+ National Senior Certificate examination scripts across two examination cycles.
Performed systematic checks of marking calculations, totals, and transcription to ensure the release of error-free results.
Maintained strict confidentiality, structured documentation and compliance with formal departmental procedures.
Worked effectively under pressure to meet strict deadlines.
PROJECTS & EXTRA-CURRICULARS
CITI Investment Banking Job Simulation (Forage)
Dec 2025
•
•
Completed a buy-side analyst simulation for a hypothetical retail acquisition , Big Box Retail.
Produced a target company profile, developed five-year financial forecasting projection in Excel, conducted a comparable company
financial analysis, and summarized key findings in an internal report for stakeholders .
Photobook Creation – Lwazora Aura Frames | Founder
Sept 2025 - Present
•
•
•
•
Started an entrepreneurial venture and designed personalized photobooks using Canva, managing layouts, branding, and print-ready
formats.
Conducted client consultations, managed timelines, and oversaw quality control from start to finish. Therefore, resulting in favorable
service delivery.
Utilized content marketing tools by creating and publishing high-quality edited visuals of photobooks on social media platforms to allow
for business growth.
Strengthened customer service, organizational skills, project management and verbal communication skills relevant to small business
support.
Academic Mentorship Programme | Founder
Feb 2024 - Present
•
•
•
•
•
Founded and managed an online academic support community that supported over 900 students, therefore demonstrating my
leadership skills.
Recruited, trained, and coordinated an administrative team of 3-8 members in order to introduce a rotating schedule so that study
sessions ran smoothly and students always had consistent support available.
Created simple but effective Excel and Google Sheets tracking systems to monitor study hours, participation, and individual progress,
allowing for better structure and accountability.
Increased participation, engagement and student success through structured communication, recognition initiatives for top achievers,
and consistent follow-ups.
Responded to participant queries, resolved issues, and ensured a supportive, well-organized environment.
Educational Social Media Content Creation
Feb 2023 – Present
•
•
Supported educational communities through short-form digital content and study resources.
Produced high-quality educational study videos using CapCut, strengthening audience engagement through clear explanations,
structured pacing, and visually compelling edits.
PROFESSIONAL PORTFOLIO
•
A curated digital portfolio showcasing selected projects, certifications, community management initiatives, study group operations, and
documented examples of administrative, digital, and technical skills.
Portfolio link: [ https://drive.google.com/drive/folders/1M7YZCEmW4jJXUh2CZcCGsDhRsX7ZIjfW?usp=drive_link ]
EDUCATION
Bridging Certificate in the Theory of Accounting | University of Johannesburg
Feb 2025 - Present
•
Relevant coursework: Intermediate Accounting, Intermediate Managerial Accounting and Finance.
Bachelor of Commerce in Accounting | University of Johannesburg
Feb 2022 - Nov 2024
•
•
Bachelor’s degree obtained.
Relevant coursework: Business information Systems , 4IR Accounting, Accounting.
Achievement and Certification
•
•
Level 1 Tutor Training - University of Johannesburg : 2024
Obtained academic half colours in high school - grade 11: 2020
