Nhlanhla Nhlapo

CURICULLUM VITAE OF NHLANHLA NHLAPO --------------------------------------------------------------------------------- 1287B/ Rheumanella Drive, Johannesburg South Africa, 1550,-,- PERSONAL DETAILS: ------------------------------------------- Age : 31 Gender: Female Nationality: South African Marital Status: Single Criminal Record : None Language Proficiency: English, Afrikaans and IsiZulu Drivers Licence : C1 SUMMARY ------------------------------------------- Committed, technically-adept female professional with background in IT systems, computing, testing and project planning and administration. Intellectually curious and ability to resolve read and interpret laws, regulations, guidelines and make them operational. Knowledge in system testing and preparing test cases in organizations. Knowledge in Microsoft Excel, Databases and PowerPoint, Excellent work ethic, supporting more than one Department in the organization. Extensive knowledge in project planning and reporting directly to the Project Manager. SKILLS & COMPETENCIES ---------------------------------------------- Knowledge in MS Office Outlook, Project, Excel and Visio. Report Analysis and Process Flow Diagrams Systems testing. Requisition Requests. (PR/PO). Strong background in IT Projects. Assets Management. Project Planning including forecasts, budget trends, billing and recons. Excellent communication and problem-solving skills. Customer- Service orientated. Subcon Management. Teamwork (working closely with HR and Finance and Procurement Departments). WORK HISTORY -------------------------------------------- February 2016 to date Position: I.T. Projects Administrator Company: Huawei Technologies South Africa Notice period: Two weeks Manage all administrative tasks related to the Project Departments ( MTN, Cell C and Telkom Projects) Add site lists and link site list to subcontractors on ISDP system. Liaise with subcontractors and maintain relationships & on-board process. Assist Procurement Department with the preparation of tender documents, and supplier information. Review and verify SOW, POW and PAC (Acceptance certificate) and close out projects Prepare and present regular internal and external project reports such as resources tracker, budget analysis, reconciliation and risk reports, schedule task report, asset tracker for management. Prepare and process all monthly purchase requisitions and orders for subcontractor to be paid timely. Record all transactions and reconciliations OWS system and upload files to Share point. Dispatch tickets to Subcon in order to complete their work orders. Escalate all risks, request more resources if need arises, make sure the resources are aligned with the project requirement. Monitoring the delivery of project resources and allocation of those resources and assets (mobile phones, test equipment TEMS Licence, vehicles & Sim Cards) and teams to respective regions. Drafting and revising project-related policies such as SLA’s & EHS policies for HQ and subcontractors. Assist and report directly to the project manager all the relevant processes and documentation and reports related to the project. February 2014 to January 2015 Position: System Tester Intern Company: MultiChoice Reason for Leaving: Contract Ended Test the IVR self-service portal Compile error code messages for the developers to program on DSTV self-service. Update project Manager regularly about the testing progress and updates. Prepare test documents and capture all bugs/defects. June 2013 to December 2013 Position : Help Desk Administrator Company: Nashua Limited Reason for leaving: Vacation Work as a Bursary Student. Support incoming queries related to software and hardware systems. Follow up with customers to ensure their issues have been resolved. Recommend and escalate all queries to relevant I.T personnel. Provide technical assistance such as password resets. Maintaining database by entering new and updated client information and status of the queries. Verifying entered client data by reviewing, correcting & eliminating data duplication. Run reports to determine malfunctions that occur continuously. Upload documents, reports to internal systems and SharePoint. EDUCATION ---------------------------------------- Current: 2021 Name of Institution: Mancosa University Qualification in Progress: Bachelor Of Business Administration: Honours Year Completed: 2020 Name of Institution: Mancosa University Qualification Obtained: Advanced Diploma Business Management Year Completed: 2014 Name of Institution: Broadband College Qualification Obtained: Windows 8 Private Cloud: MCSA Year Completed: 2012 Name of Institution : Vaal University of Technology Qualification Obtained: National Diploma: Information Technology Major Subjects:Web Development, Information Systems, Business Analysis and Project Management Year Completed: 2007 Name of Institution: Reshogofaditswe Secondary School Qualification Obtained: Senior Matric Certificate Major Subjects: Mathematics, Physical Science, Geography and Languages. REFERENCES ----------------------------------------- Name: Mariette Meyer Contact Details:- Position: Deputy Project Controller Manager Company: Huawei Technologies