Seasoned finance and client experience leader with extensive expertise in managing global accounts, credit operations, and strategic business processes across APAC. Skilled in optimizing financial performance, mitigating risk, and driving operational excellence while delivering superior client outcomes. Proven ability to lead high-performing teams, streamline operations, and execute initiatives in complex, fast-paced environments.
Expertise spans: Accounts Receivable & Payable, Credit & Collections, Strategic Account Management, Client Experience, Financial Reporting, Process Optimization, and Global Stakeholder Management. Adept at resolving complex disputes, implementing scalable improvements, and enabling revenue growth.
Passionate about fostering collaboration, mentoring teams, and delivering measurable results aligned with organizational goals. Experienced in multinational corporations including Ford, FedEx, DHL, UPS, and AkzoNobel, with deep understanding of regional markets, compliance, and operational best practices.