Ngozi Ukairo

Ngozi Ukairo - |-| Abuja PROFESSIONAL SUMMARY Professional executive assistant and virtual assistant with a track record of serving top executives and increasing operational effectiveness. Competent in handling a large variety of administrative duties, time management, planning travel itinerary and communicating effectively. Skilled at streamlining processes using technology and organizational abilities to facilitate productive cooperation and virtual collaboration. Committed to providing outstanding assistance and helping to increase productivity in a fast-paced work environment. KEY SKILLS • Excellent Communication • Adaptability • Project Management • Time Management • • • • Data Management Analytical MS Office E-mail Distribution • • • Business development • Strong Interpersonal Skill • Exceptional Organizational• Skill Problem Solving CRM Budgeting SKILLS HIGHLIGHTS • I am adept at managing complex calendars, coordinating meetings, and handling travel arrangements with precision and efficiency. • Proficient in the latest office software and digital tools, streamlining processes and enhancing productivity. This includes managing emails, coordinating virtual meetings and ensuring data security. • Expanding professional networks to establish partnerships and drive business opportunities. • • I excel at identifying potential issues before they escalate and proactively finding solutions. I understand the nature of the sensitive information used daily, and I am committed to maintaining utmost discretion and confidentiality in all matters. PROFESSIONAL EXPERIENCE Executive Assistant – Genesis Textiles Oct. 2022– Present • Provided executive supports to senior leadership through administrative governance in terms of producing precise meeting minutes, actions, decisions and summary documents. • Assisted in project works by retrieving and researching of information. Conduct research, gathered data and prepare reports and presentations and requested. • Facilitated communication between internal and external stakeholders. • Set up meetings both physical and virtual, invited guests, recorded possible adjourned dates and took minutes of the meetings, resolutions and agendas. • Efficiently manage office supplies and expenses, including stationary, office pantry, printing supplies and monitoring costs against budget. Virtual Assistant – World-Mart • • • • • • • Dec. 2018 – Aug. 2022 Introduced the use of project management tools to monitor project progress and provided a detailed dashboard reports to stakeholders. Developed and implemented sales plans to expand customer base and increase customer retention. Improved customer relationships with the company and encouraged brand loyalty by valuing customers, catering to their needs, and providing exemplary service. Maintained project files and documentation, including project plans, schedules and status reports. Stayed up-to-date with industry trends, best practices, and emerging technologies. Managed diary, including responding to invitations, scheduling meetings and managing conflicting priorities. Assisted to ensure a high level of data integrity is maintained within the mandatory reportable data sets and undertake additional data extraction and reporting to support the operational management of the service Administrative Support – Salad Masters Oct. 2016 – Feb. 2018 • Provided general office support such as greeting and directing visitors, handling and processing incoming mails, and confidentially accessing public information. • Filled the communication gap between the public and the office through responsive mail and call. • Provided strong support to relieve public officer of administrative details. • Scheduled and organized activities such as meetings, international and domestic travel, conferences and departmental activities. • • Ordered and maintained appropriate inventories of office supplies. Prepared regular reports on expenses and office budgets. EDUCATION • B.Sc. Chemistry CERTIFICATION AND TRAINING • Leadership Training – Jobberman Soft Skill Training • Diploma in Customer Service – Alison • Introduction to CRM – Alison University of Illorin