Ngozi Onwuzuruike

ONWUZURIKE NGOZI KATRINA ON Virtual Administrative and Medical Assistant E - -q https://linkedin.com/in/onwuzuruike-ngozi-253b3934a  Lagos, Nigeria STRENGTHS SUMMARY & Key Administrative Skills Dedicated and detail-oriented Medical Laboratory Scientist and Administrative Virtual Assistant with expertise in laboratory operations, data analysis, and administrative support. Proficient in medical software, medical regulations, and patient confidentiality. Detail-oriented and organized with excellent communication skills. - Organizational and time management expertise - Excellent communication and customer service skills - Proficient in administrative software and tools - Proactive problem-solving and adaptability  Basic medical concepts and terminology Basic medical terminology knowledge - Analytical & problem-solving skills - Attention to detail & organizational skills - Excellent communication & interpersonal skills 0 Communication Proficiency Excellent communication skills, both written and verbal, aiding in project deliveries. KEY ACHIEVEMENTS  Email Management Expertise Developed and executed a comprehensive email management system for a small business owner, resulting in a 90% reduction in email response time and a 50% decrease in email overwhelm.  Medical Records Management Successfully digitized and organized 500+ medical records for a healthcare provider, ensuring compliance with medical regulations and improving data accessibility by 99%. EXPERIENCE Medical Lab Scientist Omics Diagnostic Limited 03/2024 - Present Hybrid A leading medical laboratory company providing accurate and reliable diagnostic testing services, driven by a commitment to excellence, innovation, and patient care. • Ensured 100% on-time execution of laboratory activities by acting as the primary point of contact for staff. • Managed 50 laboratory operations daily, ensuring efficiency and compliance across all processes. • Improved safety standards for 100+ staff by maintaining comprehensive safety protocols and overseeing quality control. • Processed 300 medical microbiology samples monthly, enhancing testing accuracy by 15% through meticulous plate reading. Virtual Assistant Company Name 03/2024 - 04/2024 Remote Company Description • Optimized administrative workflows for a busy executive, resulting in a 30% reduction in email response time and a 25% increase in productivity. • Successfully managed calendars for multiple clients, ensuring seamless scheduling and minimizing conflicts, resulting in a 95% client satisfaction • Developed and implemented a robust data management system, ensuring accurate and up-to-date client records, and reducing data entry errors by 40%. • Provided exceptional email and phone support to clients, responding to 99% of inquiries within 2 hours, and maintaining a 5-star client satisfaction rating. Medical Lab Scientist Date period Falomo Police hospital Onsite A leading medical laboratory company providing accurate and reliable diagnostic testing services, driven by a commitment to excellence, innovation, and patient care. • Performed 80 clinical chemistry analysis weekly using manual spectrophotometer resulting in 10% efficiency increase. • Maintained quality control for 200+ reagents by implementing systematic storage and preparation protocols. • Executed 180 investigations across medical microbiology, clinical chemistry, and haematology. • Analyzed 100 blood smear and stool samples weekly for parasites, improving diagnostic capabilities by 30% Virtual Assistant NGz Wellness and Skincare Home 01/2021 - 09/2022 Remote A beauty and skincare brand focusing on innovative products. • Developed and implemented a social media strategy for a skincare entrepreneur, resulting in a 500% increase in followers and a 200% increase in website traffic within 6 month. • Provided product research and development support to a natural product manufacturer, resulting in the successful launch of 3 new products within 9 months, and a 25% increase in sales. • Offered guidance on brand growth and essential oil blend consulting to a wellness coach, resulting in a 50% increase in client engagement and a 30% increase in sales within 3 months. • Implemented efficient data entry for a health food store, resulting in a 40% reduction in administrative time and a 25% increase in accuracy. SKILLS EDUCATION Excellent communication Bachelor of Medical Laboratory Science Calendar Management Data Entry Igbinedion University 09/2011 - 06/2017 Okada, Edo State Online Research Travel Planning and Itinerary Canva Google workspace PROFESSIONAL MEMBERSHIP Virtual Assistant Certification Membership Certification Certification in providing administrative assistance remotely. Medical Laboratory Science of Nigeria(MLSCN) Appointment scheduling Membership Certification Member's Certification Customer Service Support Association of Medical Laboratory Science Council of Nigeria(AMLSN) Young Medical Laboratory Scientist Forum Task Management CapCut Prioritization Video editing Attention to details Accuracy INTERESTS u Leadership and Community Engagement Active participation in communitydriven projects and tailor-made educational initiatives.