Ngozi Njoku

Ngozi Njoku

$5/hr
I specialize in real estate operations and client support.
Reply rate:
73.08%
Availability:
Full-time (40 hrs/wk)
Location:
Victoria Island, Lagos, Nigeria
Experience:
3 years
About

I’m a Certified Real Estate Virtual Assistant with one year of experience helping real estate agents and investors manage CRMs, handle client calls, and perform property research. From cold calling and email marketing to running comps on Zillow and Redfin, I help you find leads, stay organized, and close deals faster.

Hi there I’m Ngozi Annastasia Njoku, a Certified Real Estate Virtual Assistant (Surge Marketplace) and Agile-trained Project Manager with experience supporting agents, investors, and property managers in the U.S.

I specialize in lead generation, CRM organization, property research, and marketing support, helping you save time while keeping your deals, listings, and clients in perfect order.

With hands-on experience in cold calling, inbound support, project coordination, and social media management, I bring a well-rounded skill set to help real estate businesses grow faster and run smoother.

Here’s how I can help your real estate business:

Lead Generation & Communication

  • Cold call and qualify property owners to book appointments.
  • Manage inbound calls and inquiries via RingCentral.
  • Maintain follow-ups, reminders, and communications in HubSpot, Bitrix24, and GoHighLevel.

Property Research & Data Management

  • Run comparative market analysis (CMA) using Zillow and Redfin to estimate property values.
  • Search for REO and off-market properties for investors.
  • Collect, organize, and update listings in CRM and Google Sheets.

Marketing & Client Support

  • Design and send newsletters and email campaigns with Mailchimp.
  • Manage social media content using Meta Business Suite, Canva, and Buffer.
  • Assist in transaction coordination, listing updates, and follow-ups.

Project Coordination & Reporting

  • Track daily activities and deliverables using Monday.com, Asana, and ClickUp.
  • Generate weekly performance reports via Google Sheets, Notion, and Airtable.
  • Support multiple agents and ensure smooth communication across time zones.

Key Achievements:

  • Converted 25%+ of cold leads into qualified appointments.
  • Boosted agent response rate by 30% with better CRM workflows.
  • Improved brand engagement by 40% through consistent social media posting.
  • Ensured 100% accuracy in property data and REO listings.
  • Streamlined project coordination and marketing tasks using Monday.com.

Certifications:

  • Certified Real Estate Virtual Assistant — Surge Marketplace
  • Certified Scrum Master (Agile Project Management)

CRM & Sales: Bitrix24 • HubSpot • GoHighLevel • Podio • Pipedrive

Project Management: Monday.com • Asana • ClickUp • Airtable

Communication: RingCentral • Discord • Slack • Zoom • Google Workspace

Research & Listings: Zillow • Redfin • MLS Platforms • DocuSign

Marketing: Mailchimp • Canva • Buffer • Meta Business Suite • Instagram • LinkedIn • Facebook

Customer Support: Freshdesk • Zendesk

Automation & AI: ChatGPT • Zapier • Make

Data & Reports: Google Sheets • Notion

Languages
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