Newdy Margaret Espiritu

NEWDY MARGARET POLINTAN ESPIRITU 4696 Balagtas street Don Galo Paranaque City --skype: newdy.espiritu Objective To work in a company that can further enhance my knowledge, skills and experiences Summary of qualifications •Good communication and human relations skills. •Resolves and inputs provider / client requests into tracking system according to established guidelines. Ensures proper, accurate records, files, database are set-up and maintained. •I understand client contacts and can explain all details while working with customers. •I always strive to excel at customer satisfaction and to continuously improve all my customer service skills. Work Experience •Teleperformace Sucat Paranaque AT&T prepaid Customer Service Representative May 2008 – Dec 2010 •First Source Limited Alabang Muntinlupa Barclaycard UK Phone banker April 2011 – July 2012 •IBEX Global Paranaque AT&T Uverse Customer Service / Sales Representative Aug 2013 – Dec 2016 Educational Background Adamson University B.S. Architecture 2006 – 2008 Paranaque National High School 1999 – 2003