Nestor T. Cariño Jr.

Nestor Cariño Philippines | - |-| LinkedIn Link WORK EXPERIENCE Cyberbacker Virtual Assistant Philippines Nov 2022 - Apr 2025 Leveraged HubSpot and Salesforce to manage over 2,000 leads effectively, streamlining contact organization processes that resulted in a conversion rate improvement of 20% within three months. Coordinated the creation and distribution of monthly newsletters to a subscriber base exceeding 1,000 contacts. Automated workflows on WordPress using Zapier and integrated solutions with HubSpot and Gravity Forms, streamlining processes for over 200 form submissions monthly, leading to a reduction in manual entry errors by 70%. Conducted market research and financial analysis to identify high cap rate and strong Cash-on-Cash return investment opportunities, maintained CRM systems with client data, and managed email communications to ensure efficient operations and top-tier client service. VXI Global Quezon City, Philippines Account Associate Mar 2022 - Sept 2022 Resolved customer concerns related to billing, balance inquiries, payments, technician scheduling, and technical troubleshooting, ensuring high levels of satisfaction and first-call resolution. Effectively sold and up sold TV, wireless, and internet services by identifying customer needs and recommending tailored solutions to enhance service value and drive revenue growth. Accenture Metro Manila, Philippines Associate Software Engineer Jul 2021 - Dec 2021 Assisted clients in maintaining and optimizing their applications by identifying and resolving errors and bugs reported by the QA/testing team. Performed software development and updates on Oracle platforms using Java, C++, CCS, and HTML for both softcoding and hardcoding tasks to ensure system functionality and performance. Jebsen Maritime Inc. Messman/Ordinary Seaman Metro Manila, Philippines Nov 2015 - Mar 2018 Maintained cleanliness and hygiene of galley, mess areas, and crew quarters; assisted in food preparation, meal service, and inventory management to ensure a clean, organized, and well-functioning kitchen environment aboard the vessel. Performed general deck duties including mooring, cargo handling, maintenance, and lookout/watchstanding to support safe and efficient vessel operations in compliance with maritime protocols. SKILLS & INTERESTS Skills: Proficient in application maintenance, bug resolution, and software development using Java, C++, CCS, HTML, and Oracle platforms; experienced in troubleshooting, CRM management, real estate market research, Interests: investment analysis, and client communications. Strong interest in real estate trends, software innovation, data-driven decision-making, and continuous learning in technology and investment strategies. EDUCATION Our Lady of Fatima University Bachelor of Science in Computer Science Valenzuela, Philippines Graduation Date: Mar 2021