Nestor Raul Charczuk
Lic. in Computer Science, SAFe Scrum Master
Project Manager and Consultant with a high expertise in IT and
Telco’s market. I contribute with my knowledge in many customers
on Argentina, Chile, Peru and Uruguay markets, working on
Projects, Consultancies and Trainings to implement and improve IT
and Network Services monitoring activities.
Personal Data
Professional Experience
Argentinian – Spaniard
47 years old
Married
10/2014 until today, ITSMOS
Independent Consultant
530 Lavalle St.
Temperley
Zip: B1834AVL
Prov. of Buenos Aires
Argentina
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Certifications
2018, SAFe Scrum Master
2006, CA Spectrum Trainer
& CA Spectrum Engineer
Languages
English, Oral and Written,
Intermediatte.
Spanish, native
Education
Licenciate in Computer
Science
Graduated in 2005
Universidad CAECE
C.A.B.A.
Argentina
Electronichs Technician
Graduated in 1990
ENET Nro 3
“Dtor. S. Debenedetti”
Avellaneda
Prov. of Buenos Aires
Argentina
Define Trademark, Products & Services. Manage Services and
Projects Portfolio. Consultancy on Monitoring of IT’s Infrastructure
and Services. Software Development Project Management.
02/2016 to 08/2016, NetCracker Technology International
Services
Project Manager for Service Delivery
Manage the following Stages and Stream to Deploy a BSS Solution’s
Program at Movistar from Uruguay:
✓ QA Stages: SIT and E2E without Data Migration;
✓ Streams: Data Migration, Billing-Rating-Ticketing and
Environments.
11/2005 to 09/2014, Netsol International Argentina S.A.
08/2013 to 09/2014, Regional Post Sales Manager
06/2012 to 08/2013, Service Manager
11/2010 to 06/2012, Project Manager
11/2007 to 11/2010, Solutions Architect
11/2005 to 11/2007, Sr. System Engineer
Coordinate and Prioritize activities between our Sales and Services areas.
Research and Define new business opportunities. Manage the portfolio of
Services and Projects on customers in Argentina, Chile and Peru for the
Initial Deploy and Configuration of CA Technologies’ Solutions to Monitor
Infrastructure and Service & Develop software interfaces and “ad-hoc”
systems. Manage the Technical relationship with different partners to
deploy actions for specific projects or support activities or software
development. Follow the Carrier Plan for each person that worked with me
in Argentina, Chile and Peru. Search and Selection of Human Resources.
Collaborate to answer RFCs, RFIs and RFPs. Support and Collaborate on
PoCs. Define the Architecture of the Fault and Services Monitoring to
implement on Customers and the tasks for each implementation. Define
and Develop software integrations between the Customer’s platforms and
CA Technologies’ Products to deploy. Train Customers and Netsol’s
specialists about CA Spectrum Product. Implement CA Spectrum to monitor
Network, Applications and Services Faults on several customers in
Argentina, Chile and Uruguay.
Nestor Raul Charczuk
Educational
Experience
Lecturer
Telecomunicaciones
Universidad Nacional de
Lomas de Zamora
08/2007 to 07/2008
At Instituto Ntra.
Sra. De Loreto,
Avellaneda
Lecturer Assistant
Teleprocesos y Redes II
Universidad CAECE
03/2003 to 07/2008
Professional Experience (cont.)
03/2001 to 11/2005, Telecom Argentina S.A.
Senior Systems Analyst
Manage requirements to develop functions on the company’s systems for
“Network Performance Management” and “Supervisión Unificada de
Teléfonos Públicos y Telecentros”, an integrated manager of public phones
from different providers. Choose the platform to manage the Software
Development Life Cycle. Migrate Software Platforms from Business Units to
IT.
11/2000 to 02/2001, Sofrecom Argentina S.A.
Semi Senior Consultant (Telecom Argentina S.A.)
Analyze and Develop requirements oriented to “Network Performance
Management” functions.
10/1998 a 11/2000, Advance Telecomunicaciones S.A.
Technical Analyst
Manage Budget Plan and Purchase Process from the area. Manage
requirements on the platforms of Network Fault Management, Network
Performance Management, Network Inventory Management and Customer
Network Management.
08/1993 a 10/1998, Startel S.A.
Technical Analyst
Manage the Network Inventory, to assign interfaces for customers and
internal links. Audit and Control the Network’s Configurations. Specify
Requirements on the Post Sales Systems. Collaborate to define the
workflow for the Service Delivery area. Support for Network Management
Area and Provisioning’s Teams. Assign, Configure and Set the Service for
Internal and External Links. Configure X.25 PADs to be deployed on
customer’ sites.
Trainings
CA Technologies Inc.
10/2015, CA UIM, Deep Dive
05-06/2014, CA Kick Start Trainings
08/2012, CA IM2.0 Sales Enablement
05/2011, CA Oblicore Guarantee r7: Administration and
Configuration 200 & CA Oblicore Guarantee r7: Getting
Started 200
10/2009, CA Development Exchange Summit
06/2006, CA Spectrum’s Trainer & CA Spectrum’s
Engineer
Capacitarte UBA
06-07/2013, ITIL Fundamentals
Cisco Systems
EMC
12/2006, EMC Smarts, Fundamentals
Exentia
04/2018, SAFe Scrum Master
IAAP
11-12/2013, Project Management
Microsoft
06/2005, Hands-On Microsoft Biztalk Server
Telecom Argentina S.A.
04/2003, Informix Fundamentals
07/2001, Cisco Secure PIX, Firewall Fundamentals
12/2000, MPLS, Technology Essentials
07/1999 – 07/2001, Cisco Networking Academy
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