Nerika Lerize C. Muaña

I have a solid background and experience in Customer Service, Quality Department and Operations Management, which I would like to impart to bring more success to your business. I worked with the BPO industry for 12 years specializing in US Healthcare. I'm a graduate of Bachelor of Science Degree in Nursing. I have handled teams processing claims, member's eligibility and benefits, as well as pre-authorization. I have managed to utilize programs/applications such as Microsoft applications and google docs. I'm very passionate when it comes to working.