Nenita Redona

NENITA P. REDOÑA Email Address:-Skype ID: neneth.redona ​ ith over seven (7) years experience in Amazon Seller Central FBM/FBA and over W twelve (12) years experience in Bookkeeping, General Accounting and Executive Assistance in a real environment. AREAS OF EXPERTISE: ● ● ● ● ● ● ● ● ● Key Word Web Research, Competitor Analysis & Copywriting Customer Service and Data entry Website Management: Simple Theme Creation and Content posting (Wordpress & Blogger) Administrative Assistance Marketing Assistance : Lead Generation, Kickstarter Campaign Inventory Management & Email Management ECommerce Assistance: Amazon Drop Shipping,Amazon FBA & Woo Commerce Accounting Services: Bookkeeping, Account Payable, Payroll Social Media Assistance PROFESSIONAL EXPERIENCE Wildkin LLC – Tennessee,United States Amazon Listing Optimization| General VA – [Jul 15,2019 – Present] Responsibilities: ● Open Case to amazon to request update in all the listings. ● Do Keywords research and rank by relevance. ● Conduct competitor analysis to come up with top keywords. ● Do copywriting and make sure all content are adhere to amazon required content characters per listing. ● Analyze,update Best Seller Rank from time to time. ● Resize all images via Fastone Image Resize Tools. Matts Global PTY LTD – Las Vegas Nevada,United States Amazon Dropshipping Operations Manager [Feb 2017- Jan 10, 2020] Responsibilities: ● Upload all products at Skugrid software and download Skugrid Report ● Manage VA: Ensure targets are met & tasks are done correctly ● Customer Service: Reply to Amazon back end email daily, email supplier for shipping issues, issue and approve return request, create return label and process refund. ● Order Fulfillment for Amazon Dropshipping ● Product Listing: Item Title Enhancement & Keywords Optimization ● Product Research: PiggyBack Method and via Ecom Solution Software ● Confirm Shipment and Add Tracking ID & Order ID at Amazon Seller Central US ● Analyze / Review item prices at amazon and update to competitive marked up price. Movo Photo – Los Angeles, CA United States SEO Keywords Researcher | Data Analyst – [Feb 25,2019 – Jun 2019] Responsibilities: ● Review Sponsored Ads Report (SAR) ● Conduct Keywords Ranking and Competitor Analysis ● Do other tasks that may assign from time to time Nathan Espira and Co Inc. Plugtronics – New Jersey, United States (Consultant only) Amazon Project Manager | Consultant – [Jan 22,2017 – May 2019] Responsibilities: ● Work with the system developer and ensure that the process is correct ● Customer Service: Ensure that Customer Service VA Staff handle issues (email inquiries, return request, A-Z Claim ) for customers and make sure they are satisfied. ● Inventory Management: Ensure that Inventory VA Staff check inventory in a timely manner, analyze out-of-stock as well as skugrid software for possible errors in tracking inventory ● Product Research: Ensure that all Parameters set are strictly followed by concerned Product Listing VA Staff ● Training: Train VAs (create videos and written instructions) for all needed tasks in Amazon Dropshipping ● New Software Training: Undergo various video training (new software)and deploy to all VA team ● ● ● Sales Order: Monitor and examine sales reports to see what goods and services have and have not sold well and ensure Order Fulfillment VA Staff process orders as soon as the order arrived Amazon Stats: Monitor all Feedbacks, Account Health and Performance Notifications to address issues (if any) right away Product Listing: Ensure that Product Title Enhancement, Product Description & Keywords Optimization are done accurately for good listing conversion Swanwick Sleep LLC– United States FBA Amazon Backend|Product Research Staff – Part Time [Jun 10, 2018 – Jan 2,2019] Responsibilities: ● Review Account Health, Performance Notifications & Negative Customers Feedback and send Request for removal at Amazon Seller Support ● Create Removal order for Unfulfillable Inventory & fix Stranded Inventory ● Monitor Keywords per ASIN via Helium10 and Splitly weekly. ● Monitor Hijackers via Helium10 Daily. ● Prepare Amazon Stat Report Weekly|Monthly Sales Report ● Pull out Customer Data thru ManagedByStats every end of the month ● Set Min and Max price thru Repricer Express and FBA Multi-Tool ● Create FBA Shipping & Vat Transactional Report Monthly ● Check FBA Amazon Inventory & Warehouse inventory daily ● Update Product ROI, Profit, and Ranking weekly. ● Update Stock Turn Rate report every Monday ● Update FBA Inventory and Reconcile In-Transit Shipment weekly OSWA LLC – United States Amazon Product Research Staff – Part Time [Jul 10, 2017 – Jun 2018] Responsibilities: ● Inventory Management: Check prices and stock ● Product Research via Ecom Solution software ModHaus Living – United States Amazon Dropshipping Inventory Management Staff – Part Time [Jul 19, 2016 – Dec 2017] Responsibilities: ● ● ● Inventory Management: Check prices and stock via Skugrid and update to Selro Ensure that stock’s availability (in stock/out of stock) as well as price changes is accurately updated in the Dropshipping Inventory Master List and Amazon Seller Central Upload all products at Skugrid software and download Skugrid Report Empressed PTY LTD – Brisbane,Australia Woocommerce General VA – Part Time [Aug 17, 2016 - Mar 03, 2017] Responsibilities: ● Process Orders Daily (Order Fulfillment) for Woocommerce Dropshipping ● Prepare/update WordPress Html and schedule Content Posting ● Update inventory from Supplier at WooCommerce website ● Send Tracking Code to Customers ● Answer ticket at Zendesk emailing system (Customer service) Amanda McEwin – Australia (Fixed Contract) Travel Planning and VA – Part Time [Apr 12-16, 2016] Responsibilities: ● Create Travel Planning for Leisure Trip to HK,UK,Paris and London ● Prepare Flight itineraries using price compare and sky scanner for cheapest rate ● Plan Hotel Booking using Booking.com and ensure that rate is within the allotted budget ● Research for Car rental and other accommodation needed in the whole trip Everything House n Home Amazon – United States Virtual Ebay Drop Shipping Assistant – Part time [Jul 2014 – Jan 2015] Responsibilities: ● Update Stock Inventory list in Google Spreadsheet. ● Confirm Shipment and Add Tracking ID & Order ID at Amazon Seller Central Site. ● Ensure that stock’s availability in various Ecommerce sites like Amazon, Ebay, Overstock, ● LTD Commodity etc. is accurately updated in the Dropshipping Inventory Master List. ● Create listing of New Drop shipping Inventories at Google Spreadsheet ● Manage and Update Inventory at Amazon Seller Central Account ● Update item’s price at DS Domination Software. JJP Merchandise Amazon – Chicago, USA Virtual Administrative Assistant – Part time [Jul 2014 - Aug 2015] Responsibilities: ● Check FBA Amazon In stock / out of stock items weekly. ● Update Product ROI, Profit and Ranking weekly. ● Review Customers Feedback and categorize based on rating daily. ● Contact Amazon Seller Support for Feedback Adjustment ● Encode Products Sold and update Sales Report Monthly. ● Research profitable products (Leaf Sourcing) to be added to FBA Amazon Inventory List. New York Media Technology - New York, USA Virtual Events Marketing Assistant [May 2014 –Jun 2015] Responsibilities: ● Send email proposals (pre written email template) to prospect Partners and Clients. ● Key word research of all upcoming events. ● Data entry of events in Google Spreadsheet. ● Populate events based on category in Popularity Index. ● Post events in the NYE Website. ● Create Tickets BIFM for Special Events. ● Upload pdf files in various documents sharing file websites. ● Sign up to various websites and post questions to create traffic. ● Post job Ads for recruitment of additional staff. ● Send email to shortlisted applicants ● Orient newly hired staff Blimp.sg - Singapore Keyword Research and Product Entry Assistant [Sep 2014 – Dec 2014] Responsibilities: ● Web Research of Building Materials Supplier in Singapore. ● Update in Google Spreadsheet ● Create Product Catalogue (Product Entry) at Blimp.sg website Beverly King​ - California, United States Virtual Payroll Order Processing Assistant [Jul 2014 – Aug 2014] Responsibilities: ● Check email for Payroll Order process request daily. ● Enter data from the email info. to the paycheck calculator for various State in USA. ● Enter the result from paycheck calculator to Excel Spreadsheet. ● Submit the final Payroll Order process of Client. Shipra Kayan - Los Angeles, California Virtual Travel Planner [Feb 12-17,2013] Responsibilities: ● Web research all possible cheap flights in Spain, Paris and Los Angeles ● Create spreadsheet or record of detailed flight schedules and prices. ● Make travel itineraries as well as hotel arrangements. Lucy Criddle - United States Virtual Administrative Support Staff [Apr 18-24,2013] Responsibilities: ● Web research prices of all available flights in the United States ● Monitor all prices and update the database daily Suzan McCreadie - Cafe, South Africa Virtual Quote Administrative Assistant [Feb 2013] Responsibilities: ● Monitor emails for daily quote from clients, local and international. ● Create quotations per client’s specifications. ● Submit quotations for approval of immediate superior before sending to client. Cool Empire Trading - Philippines Store Administrator|Owner [Mar 2008 –Apr 2014] Responsibilities: ● Prepare purchase order and update price list. ● Encode parts/ stocks purchase inventories, sales and expenses daily. ● Prepare and file BIR Tax Requirements (Form 2551M, 1601E, 1701Q, and 0605) as well as ● PAG-IBIG and SSS Benefits done monthly and quarterly. ● Prepare monthly Income and Expense Summary report. NXP Semiconductors - Philippines – [Jan 1997 – Apr 1998] Accounting Staff Responsibilities: ● Encode Timekeeping Data, VL, SL and permission slips for payroll processing. ● Prepare and distribute cash payroll of newly hired employees. ● Prepare TIN and SSS schedule of employees and submit to Government Agencies monthly. ● Compute separation pay of contractual employees and prepare payroll summary for ATM transfer. Compute Maternity and SL adjustments and deductions. NXP Semiconductors - Philippines Executive Secretary – [Apr 1998 – Dec 2008] Responsibilities: ● Set meetings and appointments and ensure it will not overlap with other schedules. ● Manage emails around 200 to 500 emails a day and update calendar daily. ● Make hotel reservations, flight re-confirmations and coordinate travel arrangements. ● Follow-up and organize regular telecon with foreign counterparts and concerned staff. ● Prepare various reports (presentation materials/Graphs, organizational charts) using Excel, Word & PowerPoint. ● Prepare purchase orders of office supplies end encode via POF Software. ● Encode timekeeping data and VL/SL forms of Managers, directly reporting to the Director. ● Keep and maintain vital and highly confidential information. EDUCATIONAL BACKGROUND Degree in Bachelor of Science in Accountancy - Philippines University of Perpetual - Philippines [-] Speak Easy Course- Philippines Cora Doloroso Career Centre [Sep-1999]