Nelson T. Rato

Hi,

My name is Nelson Rato, but you can call me Nelson. I am currently working from home as a customer service and tech support representative, from a company that provides medical equipment for Diabetic Patients. I saw that you are looking for a Virtual Assistant with extensive experience in customer service, administrative tasks, and appointment setting skills. I am confident that I am the best fit for the job.

Before working from home, I worked as a customer service representative in the Business Process Outsourcing industry with technical support and sales agent post, I also have experience as a phone banker that handles credit card and savings accounts. I also had experience as a sales associate in a Telco. company. My position with the company covers most of the tasks from customer service, technical support, and appointment setting for dispatch for field technicians.

I have a strong background in the following.

e-mail management,

administrative tasks,

Data entry,

customer service,

technical support.

I am also familiar with

G-suite

Slack

MS Teams

Citrix

MS Office.

I have undergone extensive training with Top Remote Worker as a Freelance Virtual Assistant specializing in Real Estate which qualifies me to function as a Freelance Real Estate Virtual Assistant.

My experience has taught me patience and continuously being open to learning new things is the key to success. You will find my enthusiasm for this field and the likes make me an excellent choice for the job.

I’d love to discuss the role with you, Let’s hop on a quick call! Are you mostly available in the morning or afternoons?