Nelson Obinna Onyeoguzoro

NELSON OBINNA ONYEOGUZORO IT SPECIALIST E-mail:-LinkedIn: http://www.linkedin.com/in/nelson-obinnaonyeoguzoro-b34ab8182 Tel:-,- SKILLS SUMMARY Transferable Soft Skills • Professional written and verbal communication skills • Excellent time management and analytical skills • Patient and empathetic listener • Language skills (English) • Excellent people skills, SFIA • Highly efficient in operational duties • Fast learner • Effective teamwork and leadership skills Technical Skills Technical Skills (Broadcast) • Proficient in configuring, managing and • Experience in Mixing Consoles such as troubleshooting computer hardware OBS, Mira Explorer, Audio mixer and software packages • Teleprompting, cabling and tracking • Proficient in Active Directory, Windows, O365, Exchange, MAC OS • Experienced in Network Monitoring and Videoconferencing • Highly proficient in basic programming languages (Python, HT3ML) • Ability to maintain specialist equipment for video production, broadcast, satellite transmission and interactive media Computer Knowledge/Skills • Expertise in Windows, macOS, Linux operating systems installation and Server Builds. • Excellent knowledge in the use of the internet, Microsoft Word and Excel. • Getting acquainted with VS code, Canva, Web design etc. • Debugging and use of Workstations on Motherboards. • Calendar Management System (C.M.S) and Document Management System (D.M.S) INTEREST -Widening my scope of knowledge and acquiring new skills in my profession. -Ensuring to give my best where I find myself. -Teaching others to learn from the things I have been taught. -Gaining mastery in IoT, Cybersecurity, AI, ML, and Data. EDUCATION OND Electrical Engineering The Federal Polytechnic, Bida, Niger State, Nigeria Upper Credit Oct 2014 – Jan 2016 B.Tech. Electrical Electronic The Federal University of Technology, Minna, Nigeria Second Class Upper (2.1) Oct 2016 – Nov 2021 B.Sc. Information Technology National Open University of Nigeria (NOUN). Second Class Upper (2.1) Oct 2015 – Sept 2022 WORK EXPERIENCE IT Support Skyline International Tourism and Hospitality LTD ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Provided technical support to end-users via phone, email, and in-person to resolve hardware, software, and networking issues in Head Office and stores. Strong knowledge of operating systems, including Windows, Debian and macOS Installed, configured, and maintained desktops, laptops, printers, and other IT equipment. Experience with remote desktop support tools such as TeamViewer, Remote Desktop Connection, Anydesk, Rustdesk, Dwagent. Setup and operations of applications such as Micros, GAAP, Net extender, Dragontail, Novasys, Petpooja etc and conducted regular maintenance tasks such as software updates, Database backups. Managed user accounts and permissions in Active Directory and assisted users with account setup, password resets, and access permissions. Assisted in the implementation of IT projects, including software deployments, creation of staff ID’s, access rights, IP configs and network upgrades. Escalated unresolved issues to senior IT staff and tracked resolution progress. Assisted in the deployment and configuration of new hardware and software in POS machines, KDS, cash drawer, thermal printers etc. Installation of CCTV, NVRs, biometrics, speakers, servers, switches, 9u racks, cabling connections and internet connectivity at projects. Assisted in the configuration of Firewalls, routers, SIP PBX, access points, network monitoring (SONICWALL), running of backups and asset inventory and creation of barcodes. IT Technician (NYSC) STEM LAB ▪ ▪ ▪ April 2023–Till Date April 2023–Till Date Setting up and maintaining computer networks and systems within the STEM laboratory environment. Handling incoming and outgoing mail and zoom meetings. Installing, configuring, and troubleshooting hardware and software systems used in STEM laboratories. ▪ ▪ Tutored kids on simple coding basics such as pictoblox, scratch. Maintaining accurate documentation of IT systems, configurations, and procedures within the lab. This includes documenting troubleshooting steps, system configurations, and software licenses, as well as preparing reports for stakeholders and management. IT Freelance Freelance ▪ ▪ ▪ ▪ ▪ Jan 2021 – Dec 2023 Assisted in both simple and complex projects such as Retailman configs, Alert systems, Soil moisture control systems and currently gaining knowledge in AI, ML, and more programming languages. Helped clients become proficient in digital literacy, how to access online information, build entrepreneurial skills, and Microsoft office functionalities and operations. Trained clients in computer repairs, applications, and IoT foundations. Provided solutions, technical support and customer education on satellite TV, Teleconferencing and internet services. Maintained excellent communication, courtesy, and customer service all through. Couple and decouple laptops for repairs, maintenance, Integrated circuits, software operations, and general system troubleshooting. Network/Broadcast Operations (Intern) Nov 2018 – May 2019 Plus TV Africa, Lagos, Nigeria ▪ Assisted in setting up Live Broadcasts and Pre-Recordings for TV and Radio Productions using state-ofthe-art broadcast gear. ▪ Creating and maintenance of asset records and technical documentation relevant to broadcast operations ▪ Assisted in Script edition and teleprompting ▪ Running SFs and motion pictures. ▪ Repair faulty systems in the production rooms. ▪ Creating bootable and Installation of OS and softwares. ▪ Responsible for maintaining technical equipment and systems to the required safety and technical standards with minimum disruption to operational activities. Systems Support Engineer (Intern) June 2021 – Sept 2021 Davis Consolidated Services Limited, Kaduna, Nigeria ▪ Providing IT assistance to staff and customers ▪ Handle incoming and outgoing mail and faxes ▪ Draft routine memos, billing or other reports ▪ Edit company correspondence and ensure document accuracy. ▪ Maintain databases and filing systems, whether electronic or paper ▪ File and retrieve corporate documents, records and reports. ▪ Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. ▪ Train users to work with new computer hardware or software, such as printers, word-processing software and email, Use of Microsoft packages for creating, typing, editing and printing documents and pdf files. Electrical/Maintenance Engineer (Intern) Mouka Foam Limited, Kaduna, Nigeria ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Oct 2014 – Jan 2015 Inspect on a routine basis electrical equipment, wiring, fixtures and other components to ensure they remain functional and are up to code, as well as to identify any hazards or issues in the factory. Helped to determine the reasons for any malfunctions of systems or components, and create a maintenance or repair plan to solve the problem. Repair electrical systems, wiring, circuit breakers, equipment, and other components so that they remain at full functioning capacity. Test systems with devices such as voltmeters, oscilloscopes, and ohmmeters to ensure the system remains safe and that components are compatible. Schedule and undertake periodic maintenance on all electrical equipment, components, and installations Ensure that all electrical gadgets and instruments are switched off after the close of work daily. Fix and maintain lighting fixtures and fittings. Troubleshoot machine breakdowns and provide preventive maintenance services. Electrical/Mechanical Assistant Engineer (Intern) Sept 2015 – Dec 2015 2way Steel Works Nig. Limited • Working with other engineers to design machines, and cutting plates for tank production. • Designing ways to optimize the manufacturing process to produce products. • Use of welding machines, soldering iron, etc in the factory. • Helping teams of people work together effectively on the factory floor through what’s known as “lean” principles. Lean principles allow us to create tanks on the assembly line while still providing quality standards. • Working with management and team members to help the company meet its goals while also keeping costs as low as possible. VOLUNTEER EXPERIENCES Volunteer Broadcast Engineer (Assistant) Jan 2013 - Present JW Broadcasting • I volunteer my time and professional skills in setting up broadcast links, audio amplifiers and teleconferencing for Jw.org broadcasting and special live events via Satellite Feed. This is my contribution to promoting good news to many parts of the world even to the most remote locations on earth. Instructor Nov 2019 – Dec 2021 Secondary Schools • I volunteer my time and teaching skills in helping students who have difficulty in learning and/or understanding what was taught in the classroom. I taught Mathematics and Further Mathematics to Senior Secondary School students. Trainer Kaduna Polytechnic Nov 2019 – Dec 2021 • Taught high school students’ calculations and complex mathematic problems, hence enabling them get ready for their tests and examinations. Trainer Virtual/Zoom/Telegram Nov 2019 – Dec 2021 • Taught students from other countries some math problems and other courses they had difficulty in. The distance was no barrier when apps are available for me to share my screen, send my recorded videos and conduct online classes. TRAINING AND CERTIFICATIONS • Digital Literacy Test - Wootlab Academy • Cybersecurity Foundations – LinkedIn Learning • Python Programming Basics - LinkedIn Learning • Cisco Networking Academy • IT Technician – Davis Consolidated Services Ltd • Entrepreneurial Skills Assessment – Wootlab Academy • Access Information Online – Wootlab Academy • Building Mental Health – Florence Academy • Digital Literacy and Productivity Learning Pathway - LinkedIn • Digital Marketing, Copy Writing and IT – SARMLife Digital School • Introduction to Cybersecurity – ACETEL Academy, NOUN • Python Programming Language – LinkedIn RAINIREFEREES • Mr. Kailani Ibrahim Shittu -), Chief Lecturer/Examination Officer, Kaduna Polytechnic, Kaduna.-• Engr. Paul Iro Okwu -), Health Safety & Environmental Department, NNPC, Benin.-• Engr. Gabriel Onoja -) Production Engineer/Director, PlusTv Africa, Victoria Island, Lagos • Marison Danjuma Simon -) Principal Data Processing Officer, Nigerian Institute for Trypanosomiasis, Kaduna.- • Abel Onyoh -) IT Administrator, Skyline International Tourism and Hospitality LTD, Abuja ,