NELSON
FLORES
Legal Assistant
EXPERIENCE
About Me
Hardworking professional
committed to providing
outstanding customer service and
assistance.
-
Van Law Firm
2022 - Present
Follow up on Demands that are sent out and follow up
for the offers.
Drafts Letter of Representation, Loss of Use Request,
Reimbursement Request and etc.
Receives Inbound and do Outbound calls
-Office Partners 360
2020 - 2022
Andress Abellana Bacayo Ext Cebu
LANGUAGE
English
Tagalog
EXPERTISE
Microsoft Office
Multitasking
Customer Service
Was a Subject Matter Expert and Promoted to Team
Lead OIC
Discussed and provided feedback and coaching to
agents
Run AHT and QA report
Author Solutions Philippines INC
2017 - 2019
Was a Subject Matter Expert and Promoted to a
Supervisor.
Coached and provided feedback to agents regarding
AHT, Attendance and Quality Assurance Reports.
Run AHT and Author Learning Subscriptions hourly
report.
Cebu Eastern College
2015 - 2016
Taught Environmental Science, Earth Science and
History to first year college students.
Provided assessment, examinations and finalized grades.
EDUCATION
Mindanao State University - Main Campus
Bachelor of Science Major in Biology-
Mandaue City College
Diplomoa in Professional Education-
