Nellyann Nthenya Ndumi

Highly skilled and versatile business professional with over 7 years of experience in Customer Success, B2B and B2C settings. Demonstrated expertise in customer relationship management, business development and strategic planning across Health, SaaS, Research and Technology sectors. Proven track record in enhancing customer satisfaction, driving revenue growth and managing complex projects. Adept at building and maintaining strong cross-continental client relationships, leading cross-functional teams, and implementing innovative solutions to meet business objectives.