Nelly Mutula

NELLY MUMBUA MUTULA P.O BOX--;-Personal statement I am an innovative, goal-driven and pro-active individual who works with diligence and precision and am looking for a challenging position to utilize my current analytical skills and knowledge and also help me to further develop skills in a practical and fast-paced environment. My eventual career goal is to learn, upgrade and perfect my skills and actively contribute to the overall success of the business I work for. Key Skills ● ● ● ● ● ● Skills in networking Well organized and ready to learn Database Management Skills including Oracle ​D​atabase 11e-business suit Experienced in Record keeping and Information Management Good communication skills with proper mastery of languages both written and verbal Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint Education Alison.com (2016) ​Diploma in Human Resource Management Cybrary.IT (2016) ​Certificate in Project Management Kenyatta University -) Bachelor in Library and Information Science (Second Class Upper Honours) Machakos Institute of Technology (2011 – 2012) Diploma in Networking Makueni Girls High School -) K.C.S.E (Grade B+) Machakos Primary School -) K.C.P.E Work Experience HR/Content Development Specialist (Intern)-Fuzu Kenya (Dec 2016-to date) ● Customer Service and administration support ● Manage daily reporting of the content team ● Creation, curation and acquisition of content to Fuzu platform, focusing on news, blogs, videos and social media channels ● Curation of jobs to Fuzu platform by manually searching for jobs and transferring them to Fuzu. ● Management of daily operations in Fuzu social media channels: postings, key messages, activation, retention, entertainment ● Writing about latest trends and phenomena of the Kenyan recruitment and learning market, creation of insights to Fuzu users Recruitment Consultant and Admin Assistant (Intern)-Janta Kenya (Nov 2016-December 2016) Duties included: ● Recruiting and Headhunting ● Weekly reporting to the HR Coordinator ● Filing and managing records both hard and soft copies ● Manage Pre-employment Processes ● Post new positions on various websites ● Sort incoming resumes and log them into appropriate tracing spreadsheets ● Complete and mail out regret letters/emails ● Coordinate background checks ● Coordinate candidate interviews ● Manage Client satisfaction ● Customer Service ● Properly handle client requests through responsiveness and follow ups HR Shared Services Intern ; Safaricom Limited ​(May 2015 – May 2016) Duties included: ● On boarding of new staff ● Coordinating the Induction of joiners and enrolling of employees into the Database ● Customer Service by manning the HR Helpdesk ● Filing and managing records both hard and soft copies ● Assisting interns and contractors get statutory documents like NHIF and NSSF ● Assisting in automation of all HR Services Processes ● Updates on the system of employee new line managers and duties in the occurrence of a change ● Raising tickets and conduct follow up for various employee requests on the Service Management Suit Database ● Trusted with Confidential Expatriate documents that includes Travel, Legal and work permits ● Processing of Confirmation details for staff upon completion of probation ● Compiling and submitting payroll changes to the payroll team ● Compiling and submitting confirmation report to ensure staff get entitled benefits ● Creation of new employee start-up packs ● Badge printing for permanent employees, contractors and temporary staffs ● Monthly update of joiners and exit staff on the system ● Action on request made to HR Services through Service Management Suite. ● ● ● ● ● Issuance of Certificates of Service to exit staffs. Participated in data clean-up of the oracle system and HR files Support of other HR-Ops Services and working closely with the individuals Helping in the administrative functions of the HR-Operations Department Undertaking of other duties as advised by the HR Manager Information Service Intern-American Reference Centre ;US Embassy Nairobi (Jan – May 2015​) Duties include: ● Customer care and help desk assistance ● Cataloguing and recording of bibliographic data using EOSi integrated library system ● Handling the rotating collection to be send to other resource centers in the country ● Digitization of print material ● Supporting with logistics of outreach programs ● Filing and implantations of filing systems ensuring data integrity ● Training other members to use reporting tools and developing programs for data analysis ● Determining delivery methods and information requirements and responding to data analysis requests ● Maintaining the membership database IT Support Intern; Gertrude’s Children Hospital (Aug 2015-Dec 2015) Duties included: ● Handling network related issues. ● Infrastructure support ● Configuring printers and hardware ● System support ● Hospital website upgrading ​Library Assistant; Machakos Institute of Technology ​(Jan -April 2013) ● assisting the chief librarian ● coming up with a Filing system ● Foliating, Cataloguing and classification of books ● Shelving of all the information resources ● Charging and discharging of materials ● Assisting in other library management services MEMBERSHIPS ● ● Member of the American Reference Center since January 2015 Member of Kenyatta University Information Science Student Association since September 2012. PROFESSIONAL QUALIFICATIONS ● ● ● ● September 2016​-IBM Application Security Analyst Training 2015-To date ​Cisco Certified Network Associate 2012 Jan -Sept ​M.I.T Diploma in Computer Networking Jan. 2011 ​A.C.K Computer College Certificate in Basic Computer Skills REFERENCES 1. Esther Mulwa Principal Officer-HRIS and Projects Safaricom Limited Email-P.O Box- Nairobi. 2. David Kinuu HOD-Health, Facilities and Safety, Safaricom Limited, Email-P.O Box- Nairobi. 3. George Kamau Director, American Reference Centre US Embassy Nairobi P.O Box 606-Village market Email-