NELLEE T. VARGAS
8415B Mayapis Street, San Antonio Village, Makati City, Philippines 1203
Mobile:-
E-mail:-
WORK EXPERIENCE
Vertiv (Singapore) Holdings Pte. Ltd. ROHQ 7/F Robinson's Cybergate Plaza, Cybergate Compound
EDSA, Brgy. Ilaya, Mandaluyong City 1550 Philippines
October 2017 – June 2019
Team Lead
▪ Acts as back-up when volume is high.
▪ Disseminates process updates to team members
▪ Responds timely and accurately to escalations.
▪ Trains new hires and ensures that they have sufficient knowledge and skills before performing their
work independently.
▪ Generates and presents reports to management based on team deliverables.
▪ Assists direct reports in resolution of escalations on the area of specific support.
▪ Supports projects related to quality improvement and handles adhoc tasks to support management
objectives.
▪ Ensures that Service Level Agreement target are met or exceeded.
▪ Evaluates individual performance and conducts performance discussions to keep everyone on track.
▪ Performs regular coaching to enhance staff performance and encourage staff participation.
▪ Adheres to the regularization, performance appraisal, rewards and recognition and other people
related policies and guidelines.
▪ Plans, organizes and coordinates team activities to enhance team camaraderie and employee
engagement.
▪ Monitors adherence to the company's ethics and code of conduct and implements disciplinary action
in compliance with requirements for due process.
▪ Conducts monthly meetings to communicate policies, process updates and to address issues and
concerns, improve processes and others.
▪ Keeps management informed and updated on matters affecting the team morale and performance.
Emerson Electric (Asia) Ltd. 7/F Robinson's Cybergate Plaza, Cybergate Compound EDSA, Brgy. Ilaya,
Mandaluyong City 1550 Philippines
July 2016 – September 2017
Team Lead
▪ Acts as back-up when volume is high.
▪ Disseminates process updates to team members
▪ Responds time and accurately to the escalations
▪ Trains new hires and ensures that they have sufficient knowledge and skills before performing their
work independently.
▪ Generates and presents reports to management based on team deliverables.
▪ Assists direct reports in resolution of escalations on the area of specific support.
▪ Supports projects related to quality improvement and handles adhoc tasks to support management
objectives.
▪ Ensures that Service Level Agreement target are met or exceeded.
▪ Evaluates individual performance and conducts performance discussions to keep everyone on track.
▪ Performs regular coaching to enhance staff performance and encourage staff participation.
▪ Adheres to the regularization, performance appraisal, rewards and recognition and other people
related policies and guidelines.
▪ Plans, organizes and coordinates team activities to enhance team camaraderie and employee
engagement.
▪ Monitors adherence to the company's ethics and code of conduct and implements disciplinary action
in compliance with requirements for due process.
▪
▪
Conducts monthly meetings to communicate policies, process updates and to address issues and
concerns, improve processes and others.
Keeps management informed and updated on matters affecting the team morale and performance.
Emerson Electric (Asia) Ltd. 7/F Robinson's Cybergate Plaza, Cybergate Compound EDSA, Brgy. Ilaya,
Mandaluyong City 1550 Philippines
February 2008 – June 2016
Senior Battery Supply Chain Specialist
▪ Responsible for maintaining the Battery Revenue file used by upper management in Revenue
forecasting
▪ Performs Quality Assurance Monitoring of Full String Battery Supply Chain Specialists
▪ Reviews customer’s contract and provides battery pricing, freight and labor costing to Sales
Representatives
▪ Reviews customer’s Purchase Orders
▪ Processes battery orders
▪ Coordinates with Service Partners to schedule battery installation based on customer needs and
inventory levels
▪ Coordinates shipment of batteries based on customer requirements, cost and inventory levels
▪ Tracks battery replacement jobs to completion
▪ Source out batteries from other vendors when necessary
▪ Provides back up support for coordination of large and complex battery orders
▪ Provides back up support for scheduling of capacitor replacements
▪ Created process documentation and process map for Full String Battery Replacement and Drop Ship
Orders
Sykes Asia Inc., One San Miguel Avenue Building, San Miguel Avenue corner Shaw Boulevard, Pasig City
1550 Philippines
May 2004 – June 2007
Battery Supply Chain Coordinator
▪ Reviews customer’s contract and provides battery pricing, freight and labor costing to Sales
Representatives
▪ Processes Battery Orders
▪ Coordinates with Service Partners to schedule battery installation based on customer needs and
inventory levels
▪ Source out batteries from other vendors when necessary
▪ Coordinates shipment of batteries based on customer requirements, cost and inventory levels
EDUCATION
Bachelor of Science in Electronics and Communications Engineering /Technological University of the Philippines-Visayas
April 2001
November 2001 – Licensure Received (License Number 25540)
SKILLS
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Strong communication skills.
Organization and prioritization skills.
Efficient in Microsoft Office Applications.
SEMINARS/TRAININGS
Yellow Belt Six Sigma; Emerson
Green Belt Lean Six Sigma; Emerson
Value Stream Mapping and Process Optimization Techniques of Lean; Digileaf Incorporated
SharePoint for End User 2007 (Intermediate); dB Wizards
Collaboration for Success; Emerson
7 Habits for Highly Effective People; Franklin Covey Philippines
Collaboration for Success; Emerson
Communicative Leader; Emerson
