Offering 10+ years telecommunication, insurance and hospitality industry experience in Infrastructure Management, IT Security, Technical Support, Service Delivery Management & IT Operations.
Expertise in ITSM tools such as Manage engine, ServiceNOW (ongoing project), fresh service, SolarWindsand SysAid.Industry knowledge of Security products such as Trend Micros, Symantec backup application NortonAntivirus and F5
Specialized in Office 365 Administration, D365FO, proficient in using Microsoft Office 365 products &configurations (all versions).