Neiriz De La Cruz

Experienced Customer Service Specialist with five years of dedicated expertise in efficiently resolving customer inquiries via email, chat, and phone support. A proven track record of maintaining a positive and professional demeanor while managing high volumes of inquiries. Strong communication skills, technical proficiency, and a solid work ethic

Certified Virtual Assistant with comprehensive training in VA tools and AI, with a focus on email automation I am proficient in setting up email workflows, creating segments, and analyzing email marketing analytics for improved campaigns.