Neilla Ivulic

Neilla S. Ivulic OBJECTIVE • To obtain a full-time or part-time position as Early Childhood Educator, Medical or Veterinary Office Assistant or any job position that fits my qualification. HIGHLIGHTS OF QUALIFICATION • Level 1 Early Childhood Educator. • Knowledgeable in medical terminology, general nursing, and health care. • Enhanced computer skills including MS Word, Excel, and Outlook. • Delivered and promoted outstanding patient care and customer service. • Flexible, able to multitask and work efficiently. • Worked well independently and as part of the team. • Resilient and flexible team worker. EDUCATION & TRAININGS Veterinary Office Assistant Certificate NorQuest College, Edmonton, AB Medical Office Assistant with Unit Clerk Diploma Bredin College, Edmonton, AB Bachelor of Science in Nursing GMCC, Metro Manila, Philippines VOLUNTEER EXPERIENCE Childcare Volunteer January - May 2024 January - December 2022 March 1994 November 2024 – to present. September 2015 – January 2016 Kids Kottage Foundation, Edmonton, AB • Address the needs of the children in affectionate manner by joining with them at meal, diapering, and toileting. • Interacts and engages with infants and children through play & making crafts. • Maintain an awareness and respect for every individual. • Maintains a safe environment and performs light housekeeping duties as needed. PRACTICUM Veterinary Office Assistant (4 weeks) Lessard Callingwood Veterinary Hospital Ltd. • • • • • May 2024 Greeted clients in friendly manner coming into the clinic and ensured they are comfortable in reception area. Checked in client / patient and directed them to designated examination room. Booked appointments and prepared reports and invoices. Answered the phones and assisted clients at the front desk. Neilla Ivulic Interviewed clients to complete intake forms. • • Performed general administrative tasks such as copying, faxing results & prescriptions, pulled paper files on next day & returned it to proper drawer, and placed laboratory results in corresponding binds or doctor’s table. Extra duties such as cleaning and dusting at the front reception as well as sanitizing examination room before and after each examination. Medical Office Assistant (4 weeks) November - December 2022 Family Care medical Center, Edmonton, AB • Attended and greeted patients upon arrival and checked them in for their appointment. • Answered phones in a polite and friendly manner. • Took vital signs, blood pressure and measured weight and height. And directed the patient to the proper examination room. • Processed laboratory orders and tests with supervision. • Managed patient records and maintained data confidentiality. • Performed general administrative tasks such as scanning, copying, and faxing results, prescription and data entry of patient’s demographics. EMPLOYMENT HISTORY Early Childhood Educator Assistant March 2025 – Present Alta Montessori Academy Daycare & OSC, Edmonton, AB • Provide quality care of toddlers in daycare. • Assist the lead teacher with lunch and snack time, arts & crafts, and nap time routines. • Promote language development skills through reading and storytelling. • Keep classroom clean by disinfecting & sterilizing children’s toys & surfaces. • Assist with potty training and changing of diapers. Clinic Receptionist / Administrative Assistant March 2023 – July 2023 Revive Rehab Physiotherapy & Massage Inc., West End Edmonton AB • Genuinely greeting and appreciating the clients. • Maintaining a professional & relaxing environment. • Treating everyone with respect & dignity. • Maintaining confidentiality of client & company information. • Completing all post-treatment client documentation. • Booking appointments & follow-up appointments. • Processing of payments & extended health care billing portals. • General administrative duties – scanning & copying, filing patients documents, assisting patients, and maintaining their records. Laundry/Housekeeping Attendant July 2021- July 2022 Villa Marguerite Seniors Community, Edmonton, AB • Gathered soiled linens or clothing, sorted laundry by color and fabric type, and operated laundry machines to wash and dry items. • Performed duties such as general cleaning of resident rooms, restrooms, utility rooms, kitchen and other related duties as required. Neilla Ivulic Dining Area Server February 2020 – April 2021 Amica Senior Lifestyles, Whiterock, BC • Served lunch and dinner and room service, including table/tray presentation, and cleaned dining room, trays and dishes as required. • Positively interacted with residents and guests while serving in a friendly and efficient manner. Crew Member May 2017 – November 2019 Little Caesar’s, Surrey, BC • Served customers according to company’s standard. • Prepared high-quality products consistently by following the company’s recipes, specification, and procedures. • Cleaned and organized workstations and other assigned areas to help maintain standards for restaurant image. Health Care Assistant August 2018 – February 2019 Nurse Next Door, Surrey, BC • Provided various services for the client, majority of which are personal care and activities of daily living including housekeeping, meal preparations, and companionships. CERTIFICATES InStandard Child Care first Aid & CPR/AED Level 2 Canadian Red Cross June 2025 – June 2028 Level 1 Early Childhood Educator Alberta Childcare Staff Certification February 2025 Early Childhood Education Orientation Course BaseCorp Learning Systems March 2025