NEIL JUSTIN C.
PUNONGBAYAN
VIRTUAL ASSISTANT
CHAT SUPPORT /TECH SUPPORT/
EMAIL SUPPORT/ VIDEO EDITOR
PROFESSIONAL PROFILE
I am a experienced Customer Service
Representative and IT Staff who is
dedicated and motivated to ensure clients
or customer satisfaction.
MY CONTACT DETAILS:
Mobile:-
Email:-Skype: punongbayanjustin
linkedin: punongbayanjustin
Address: Roadside Cayponce, Balayan,
Batangas
MY SKILLS
- Excellent Logic and Reasoning
- Computer and social media platform
- Troubleshooting
-Service and Support
-Problem Solving
-Critical thinker
-Team Player
EMPLOYMENT HISTORY
Customer Service Representative
Universal Service Storefront Services | Nov 2017 -May 2018
-Assisting customers on their transactions such as (Receive money,
Send Money, Bills Payment).
-Promoting certain products, insurances and services.
-Ensuring customers queries are answered to satisfaction.
-Using computerized systems.
-Checking and booking plane tickets, ferry tickets of the customers.
-Monitoring Daily/Weekly/Monthly transactions
IT Staff
Metro Balayan Medical Center | June 2018 - June 2019
-Installation/Repairing of Software and Hardware
-Analyze Technical Issues
-Assisting each department with their technical problems.
-Data Entry, updating patient's information.
-Reporting Bugs and errors of the system.
-Setting up of new user account.
-Creating, Editing poster used for hospital events using Adobe
Photoshop.
EDUCATIONAL HISTORY
STI College Balayan
Bachelor of Science in Information Technology, 2017
- Attended from 2013 to 2017
Blessed Christ Child Montessori Foundation
High School Graduate, Class of 2013
