An adaptable and focused busy-body with a demonstrated track record in BPO operations during 9 years of customer service experience. Diligent in meeting employee, customer and business needs with speed and accuracy. Results-driven Operations individual desiring a challenging role with the opportunity for growth. Top skills in customer service, conflict management, and safety oversight. Excellent decision-making skills with a self-motivated and hardworking nature. A data geek very much at ease in data analytics and research.