Neil Anthony F. Saturnino

Neil Anthony F. Saturnino

Customer Service Professional; General Virtual Executive Assistant
Reply rate:
30.0%
Availability:
Full-time (40 hrs/wk)
Location:
Quezon City, Metro Manila, Philippines
Experience:
5 years
NEIL ANTHONY F. SATURNINO BS SECONDARY EDUCATION MAJOR IN ENGLISH HIGHLIGHTS OF QUALIFICATION CONTACT INFO Mobile Number:- Email:-Address: #37 Ruby St. East Fairview, Quezon City Computer Literate: can use a variety of softwares like MSWord, Powerpoint, Excel, etc. People-Oriented: can get along with co-workers and superiors easily. Result-driven: can adapt to changes and utilize available resources to attain goals and assignments. Adaptive to change: embraces challenges and changes positively. OBJECTIVE To fully utilize my training and skills, and to Academically-motivated: strives to learn more. Fluent in English and Filipino: can communicate both in oral and written form in the said languages. grow in a challenging position in a reputable organization by expanding all my knowledge and learnings. EDUCATIONAL ATTAINMENT College: -) PERSONAL DETAILS Our Lady of Fatima University BS Secondary Education Major in English Gender: Male Civil Status: Single Birthday: August 13, 1996 High School: -) North Fairview High School Interest: playing basketball, reading books, acting, film-making, watching movies, and animated series Elementary: -) Saint Joseph School of Fairview SEMINARS ATTENDED Division Training for New School Paper Advisers Royale Country Club, Alfonso Cavite WORK EXPERIENCE Virtual Executive Assistant Derrick Harper Enterprise (November 2020-December 2021) Responsible for daily administrative tasks for clients with high accuracy and efficiency including, but not limited to: 2017 Managing scheduled appointments and events Monitoring completion of tasks CHARACTER REFERENCES Creating and updating content as requested Efficiently worked with tools including but not limited to: MR. DAN ALVIN GUEVARRA Trainer at Teleperformance SM Fairview - Microsoft Office Applications (Word, Excel, PPT) Google Workspace (G Suite) Canva Responsible for coordinating with clients over the phone or through email to update them with information over credit MR. JONATHAN BANIAGA English Teacher at Sta. Lucia High School disputes and standard follow-up procedures. Customer Service Representative Teleperformance SM Fairview (September 2019-October 2020) -/- Maintaining a positive and professional attitude toward customers at all times. MR. BRYAN ACE SUSTENTO AP Teacher at Mother of Perpetual Help School Acknowledging and resolving customer complaints. Ensures customer satisfaction and provides professional customer support. Responding promptly to customer inquiries. - Senior High School English Teacher MR. CLIFFORD ANDAWI JR., RPm Our Lady of Fatima University (June 2019-August 2019) Provides English language education Psychometrician/Guidance Associate Keeping abreast of current events and incorporating these at School of Saint Anthony - events and themes into lessons to make it more relevant to students. Develops Lesson plans and Curricula MR. DAVE TALISAY Human Resource Associate at School of Saint Anthony - Assessing student needs and providing support. Senior High School English Teacher and School Paper Co-adviser School of Saint Anthony -) Provides English language and Journalism education Club moderator Trains skilled and talented Journalism students Prepares Curriculum Map Writes school-wide examination Certificates/Awards Received: Certificate of Participation, APEC Schools High School English Teacher and School Paper Adviser Mother of Perpetual Help School -) Provides English language and Journalism education Trains contest participants Prepares Curriculum Map Writes school-wide examination Certificates/Awards Received: Certificate of Dedication and Commitment
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