Neha Sharma

Neha Sharma Mobile: - ~ E-Mail:- CAREER CONSPECTUS Focused, Self-motivated and success-driven Assistant manager with 5+ years of experience performing multi-function Business Development and management for various projects. COMPETENCIES OVERVIEW Project Management Project Scheduling Budgeting and cost analysis Complex problem Solving Business Development Negotiation Account Management Strategic Marketing Product Development Customer Relationship Management Risk Management Creative Planning Market Research Sales and Marketing Brand Management EMPLOYMENT SCAN- February 2012 – October 2017 ETC Infotech Private Limited ACCOUNTABILITIES Business Development and Marketing: Developed and implemented plans for strategic accounts that exceed expectations in revenue retention/growth, account profitability, and customer satisfaction.  Responsible for meeting sales goals and overall quality of service.  Conducted sales and marketing calls to book meetings with potential clients.  Send follow-up marketing materials and make follow-up monthly calls to establish relationships.  Give software product demos to new and existing customers to facilitate new business.  Perform client presentations articulating the value proposition of product, solution, and service offerings.  Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others.  Ensured customer program satisfaction.  Conducted weekly telephone call blitzes.  Identified target companies and key decision makers. Researched, analysed, and applied emerging web technologies, social media communication tools, and internet marketing best-practices to customize an internet strategy to increase awareness. Researched online market space for each client and proposing realistic possibilities of gaining market share in their niche. Created new marketing strategies to meet needs, drive competitive growth, and improve the bottom line. Established and maintained social media presence. Developed advertising, email, and blogging campaigns. Maintain maximum effectiveness while adhering to strict deadlines and budgets. Carrying out effective research & intelligence into competitor products & other trends. Project Management and Coordination: Defined project success criteria and disseminate them to involved parties throughout project life cycle. Ensured project outputs are consistently high-quality deliverables, on time and within budget to all business objectives. Identified and managed project dependencies and critical path. Identified, monitored, and responded to project risk. Identified, negotiated and supported the resolution to issues within and between various project teams. Looked after the interests of the project team. Maintained business continuity during ongoing IT landscape changes or developments. Maintained documentation as required by the stage-gate development process. Managed a project team and drove team’s deliverables. Managed external project resources which include multiple clients. Managed scope changes and ensured complete supporting analysis. Owned execution of project from scoping to completion. Partnered with appropriate functional leaders to manage resources for projects, including requesting and releasing. Supported assignments outside of new product development as required. Involved in interpreting performance data and translate this into practical improvement. Achievements and Projects Handled: Added 50+ revenue generating clients in the 5+ years of employment history. Grew the wholesale web development profile by 22%. Identified and Developed marketing profiles for each client with made their business grew by 13% in profitability in last four years. Projected new business acquisitions versus company spend and successfully met objectives yearly. Single handed introduction and Demonstration of Credit Cooperative Society Software to now successfull major clients as SBI. Management, Delivery and Testing of Designated Fund System (DFS). Quality Assurance ADIDAS Custom Designing Software. Single handed Business Development and Marketing of SNS System Private Limited and its various software Solutions and services. Designing Layout for Various Custom Web Application-Web Based Solutions and Landing Pages. Hospital management Software sales increase by 37%. IT AND PERSONAL SKILLS MS-Office, Excel , Windows XP & 2000, Windows 98/95 Positive attitude, Influencing skills, Patient CO-CURRICULAR ACTIVITIES Event Organizer of Ignite- A cultural Program at SNS System Private limited. Participated in various Debates. SCHOLASTICS B.com from Himachal Pradesh University, Shimla, Year 2016 (10+2) CBSE Board, year 2009: 80% California High School Exit Examination, Year 2006: 99.98% PERSONAL PROFILE Date of Birth: 16/02/1991 Language:English Hindi Marital status:Married Name: Neha Sharma Address: House No. A-415, Second Floor, Block A , Palam Vihar , Gurgoan, Haryana , 122017.