Neha Samsukha

NehaSamsukha Plot. No. 532, Huda Plot Plot No 56 Sector 56 Gurgaon- 122002. Contact No.:- E-Mail- Overview To gather experience & improve my personality with a perfect blend of knowledge and professionalism in order to face the challenges ahead and finally reach the pinnacle of success by simultaneously achieving organizational as well as individual goals. Summary → → → → → → A dynamic professional with experience in Marketing, Business Development, client interaction, international calling, Prospect Research, Lead Generation, Campaign management, Vendor Development, regular follow Ups, Customer Relationship Management, Organizing Events and Channel Partner Network Development and Management, of the company through various tools of Marketing. Currently employed with Dew Solutions Pvt. Ltd. as Senior Manager – Marketing & Business Development. MBA (Marketing and Finance) from IILM Institute of higher education, Gurgaon Abilities in organizing, interpreting and communicating market information / data to facilitate the decision making process of the top management Adept in developing / streamlining policies, procedures to meet current challenges of industry Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving the individual & business goals Educational Qualifications Work Experience 1. Dew Solutions Pvt Ltd., Gurgaon (November 2019 – Present) Designation: Senior Manager – Marketing & Business Development 2. LogicLadder Technologies Pvt Ltd., Gurgaon (March 2014 – May 2019) Designation: Senior Manager – Marketing & Business Development (Environment Smart Cities Energy & Generator Monitoring)) Key Responsibilities •Awarded “Employee of the Year 2015-16” for exemplary performance •Working for Demand Generation, Business Development and Post Sales services •Currently focused on Smart Cities & Solar Plant Monitoring • Being a SPOC for the suspects Prospects and Existing customers • Maintaining Customer Relationship •Organizing Seminars, Trainings and Events •Creating and running various campaigns, developing contents and case studies •Developing Strategies for smooth functioning of various business verticals •Regularly interacting with domestic and international prospects and customers and Government bodies • Maintaining the CRM •Developing and handling a team and training people on the energy and environment platform • Accepted assignments with an open, cooperative, positive and team-oriented attitude. • Exercised strong interpersonal communication skills with customers and department personnel • Handled a high influx of inbound calls within a dynamic call center environment. -Inbound Campaign • Handling entire inbound queries. • Understanding their requirements and converting them as opportunities and sharing the same with the respective Business Managers •Creating and managing the Channel Partner Network and the OEM Network across the country and abroad •Creating a whole new market for a brand new product and establishing it as great product with a span of 1 year •Organizing Webinars for prospects, customers and governments to build understanding of our product 3. Intuit India Pvt Ltd., Gurgaon (August 2013 – February 2014) Designation: Accountant relationship Associate Key Responsibilities • Working for Business Development and Post Sales services • Being a SPOC for the suspects Prospects and Existing customers. • Maintaining Customer Relationship. • Maintaining the CRM • Working in a team and training people on the process and usage of Accounting Software. • Accepted assignments with an open, cooperative, positive and team-oriented attitude. • Exercised strong interpersonal communication skills with customers and department personnel. • Handled a high influx of inbound calls within a dynamic call center environment. -Inbound Campaign • Handling entire inbound queries. • Understanding their requirements and converting them as opportunities and sharing the same with the Business Managers • Direct interaction with domestic and international suspects & prospects. Making rigorous follow ups 4. Strategic Analysis India Pvt Ltd., Gurgaon (November 2012 – July 2013) Designation: Senior Executive – Marketing Key Responsibilities • Working for Business Development. • Being a FPOC for the suspects and Prospects. • Maintaining Customer Relationship. • Maintaining the CRM • Working in a team and training people on the process and usage of CRM. • Accepted assignments with an open, cooperative, positive and team-oriented attitude. • Exercised strong interpersonal communication skills with customers and department personnel. • Handled a high influx of inbound calls within a dynamic call center environment. -Inbound Campaign • Handling entire inbound queries. • Understanding their requirements and converting them as opportunities and sharing the same with the Business Managers • Direct interaction with domestic and international suspects & prospects. • Making rigorous follow ups and handling the escalation process on opportunities where follow ups have not been made 5. Drishti-Soft Solutions (P) Ltd., Gurgaon (June 2011 – October 2012) Designation: Senior Executive – Business Development Key Responsibilities • Working for Demand Generation. • Being a FPOC for the suspects and Prospects. • Maintaining Customer Relationship through Inbound/Outbound/DCL campaigns. • Giving product Demonstration on WebEx. • Maintaining the CRM • Working in a team and training people on the process and usage of CRM. • • • Accepted assignments with an open, cooperative, positive and team-oriented attitude. Exercised strong interpersonal communication skills with customers and department personnel. Handled a high influx of inbound calls within a dynamic call center environment. -Inbound Campaign Handling entire inbound queries. Understanding their requirements and converting them as opportunities and sharing the same with the Business Managers. Direct interaction with domestic and international suspects & prospects. Making rigorous follow ups Handling the escalation process on opportunities where follow ups have not been made. -Outbound Campaign Running Campaigns in Africa, Middle East and APAC regions. Generating appointments for meetings. Overachieving the set targets. -DCL Running campaigns on Dead/Cold/Lost cases. Finding out the reasons behind their non-conversion and working on the same. Developing and maintaining customer relations. • • • • • • • • • • • IndustrialExperience Opening of Demat Accounts. Gaining basic understanding of the Demat Accounts and explaining the same to the prospects, understanding their pain points and placing the product in place in a manner that would answer all queries. Increasing the customer base and regularly interacting with them to ensure the proper functioning of their accounts. Academic Projects APPLE I PHONE v/s NOKIA: A comparative study done to understand the consumer reactions for both APPLE I phone and NOKIA cell phones and their comparative analysis feature wise. Real Project In this project we visited a slum area and taught the students, provided study materials to them, motivated their parents. Achievements ● ● ● ● ● ● ● Awarded “Employee of the Year 2015-16” for exemplary performance Participated in English & Hindi Debates. Vice captain in Throw Ball and Khokho team in high school. Participated in school's Cultural Programmes. Secured First Position in Inter-House Dance Competition in school. Secured 74% in Financial Markets module in NCFM 1st position handwriting competition ● 2nd prize in all India camel color contest